Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Unable to download scanned documents from KM350

Hi,

I'm using my office Konica Minolta 350 to scan a document using FTP.
IP for the printer is 192.168.0.250, any pc that using ip 192.168.0.xxx can scan and receive doc without any problem from the printer.
The problem is,any pc that using ip 192.168.1.xxx can connect with printer and the printer recognize the pc but the scanned document failed to be downloaded to that particular pc.
I have tested using several different pc, but the problem remains the same.
Plz help..

TQ

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  • Konica Minolta Expert
  • 158 Answers

This model does not support sub addressing for scanning so all the computers would have to be in the same subnet to scan.

Posted on Oct 03, 2009

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