Question about HP Officejet Pro K5400 All-In-One InkJet Printer

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My Officejet pro has a paper jam and I can't release it. Thanks

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  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting the printer manufacturer for additional assistance and/or repair.

Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Paper jam--how do you pull the paper out?


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Hi. You leave a question mark?

I don't understsand what you mean by Papaer feed will not "DROP DOWN"?

I to have the same printer, the paper feeds from the tray (s) from below.

A little more info please?

The grinding in the system trying to feed through the paper.

Just a thought, turn the printer round find the release levers and check the internals for paper jam.

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1 Answer

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Dear sir,

i am giving u setp to solved your problem,

Step one: Remove any loose paper.
Step two: Clear the jam from the back of the All-in-One
Step three: Clear the paper jam from the front of the All-in-One Step four: Clear the jam from the automatic document feeder Step five: Print a self-test report Thanks For Your Time,

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