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Maytag Neptune front-load dryer no power to control panel.

I have a Maytag Neptune front-load dryer model: MDE5500AYW. Serial #: 10487099ZB. Was using it yesterday with no problems, even fully finished dtying a load. Went to load a second load and the interior light was on but there was no power to the control panel.
I unplugged and plugged powe cord back in -- nothing. I reset my circuit breakers in my house, nothing.
I opened the door to see if the drum was somehow stuck or lodged but the drum rotated freely when I manually turned it.
The issue is that the on/off power panel and all cycle options on the control panel are not illuminated and do not work. Any ideas?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: my neptune dryer has an interior 'fin' that is

There are screws holding the fins on the outside of the drum. To get to them:

  • remove door
  • remove screws on the opposite side of the door screws (which would hold the door if it would open to the opposite side)
  • pull the top of the front panel, which was held by those screws outwards
  • remove the front panel. You'll see brackets holding the top of the dryer in place. Remove screws holding those brackets.
  • lift the top.
Good luck

Posted on Oct 20, 2009

hunter19_46m
  • 7482 Answers

SOURCE: Dryer is making a grinding sound once ever rotation.

ALWAYS UNPLUG YOUR DRYER BEFORE STARTING ANY REPAIRS
Your problem sounds like drum rollers is in need of lubrication.
If you have a front loading machine,

Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer.
Be REAL CAREFUL not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the dryer. This will expose the drum and belt. Remove the drum and belt and this will expose the drum rollers, idler arm pulley and motor.
Now is a good time to check the belt condition for wear.
Be sure to note the route of the belt, this will come in handy when you go to reinstall the belt.
Check your drum rollers for flat spots or wear, if they have flat spots or wear on them replace them.
If the drum rollers don't have flat spots or wear on them then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil. Reassemble the dryer, plug back in. This should solve your noise problem.
I will include these two websites for parts and further help:
http://www.partselect.com/
http://www.appliancepartspros.com/index.aspx
Both also have chat assistance 24/7.
Good Luck,
I hope this helps
Please do not forget to rate me,
Thank You

Posted on May 19, 2010

Testimonial: "Thank you for the assistance. The actual problem was a bolt that had come almost completely off of the drum, this bolt was scraping against the side of the dryer. It was helpful to know that I could take the top and front completely off to get to the problem. Tightened everything up and everything works."

  • 122 Answers

SOURCE: Maytag Neptune MDE5500AYW panel lights work but not dryer

inside the control panel is a tech sheet that has some diagnostics on it . there is a membrane button test or something to that effect. I suspect that the start/pause button is the problem and you would need to replace the console w/touchpad.about $130-140 new. there are some used ones on ebay.

Posted on May 20, 2010

mc1bean
  • 3053 Answers

SOURCE: I have a maytag neptune

Hello, regber I was trying to help you out here. I wasgoing back to some customers that asked questions in the past and it appearedthat no one answered them, so I thought I would take some of my personal timeto see if I can help. Here is a link to about everything you want to know aboutyour dryer, from repair to trouble shooting it. If you go to this link andclick around, I am sure you will find out so much about your dryer, you willknow more that the company that made it. Here Is the link for you to click onhttp://home.howstuffworks.com/how-to-repair-a-dryer.htmPlease if this helped you at all, if youcan find the time to rate my help and some kind words written would beappreciated for my free help , I would appreciate it. Here is also my direct link to my own pagesof other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks So Much, Mike http://beta.fixya.com/users/mc1bean

Posted on Oct 26, 2011

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