Question about Sony Cyber-shot DSC-W55 Digital Camera

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Sony DSC-W55 Access Message - lenses going in & out automatically

I have the DSC-W55 Cyber-shot camera. When turning on the camera, I get the following screen message, "Access, Turn the power off and on again". Nothing I seem to do makes any difference. I have tried different memory card from another Sony W55 Cyber Shot as well as different battery without any success. Any suggestions?

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  • quasier Jul 13, 2009

    Thank you for your suggestions rahul_prasha but your suggestions were not helpful. Removed battery, waited about 20 minutes, inserted battery, turned on camera, same thing as before. Camera will not allow use of the control or menu buttons. Can't get any of the functions on the camera to work while the loading sequence takes place as mentioned in my initial post.

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Please remove the Battery from the Camera then reinsert it after two minutes. Make sure that the Battery is fully charged. if menu options are accessible on the Camera then reset it to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings:

(i) Please turn ON the Camera.
(ii) Then use the control button on the Camera to the select the Setup (setting) option.
(iii) Next, select the Setup1 option then "initialize".

Performing the above mentioned steps will reset the Camera to the original factory settings. If the issue persists then service will be required.

Posted on Jul 13, 2009

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