I have a Delonghi room Unit PAC CN120E that stop cooling I have had it 5 years,

unit is low on freon

unit has a short some where need a meter to test the unit

Where can I buy spare parts for my portable air conditioner? Please contact our toll free number (For US 1-800-322-3848; For Canada 1-888-335-6644) or visit our website at www.delonghi.com

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Remove screw s from back around unit and the back tilts and lifts off.. not easily i might add. I have a question posted as to where do plug wires attach to inside unit. Replacing plugc and not sure where black and white connect to. Can you help me..no one seems to have had theirs apart. I can send a pic of screws location if you need. if you can msg me back . Thanks ahead

Tough to answer. Depends on humidity and how cold room is set. Consider setting it up and run tubing to lower pan so it will keep running and not shut off when full.
For example I used mine 8 hrs daily for 2 summers in a very dry room and never had to drain it.

I would drain the water out of the machine via the plug on the back once the unit is drained turn on, wait a few minutes. If compressor does not come on or comes on and does not cool, you need service beyond diy.

The DeLonghi PACA120E Portable Air Conditioner quickly cools rooms up to 400 square feet and comes equipped with several functions that make operation easy and low maintenance. Its 3 operating modes are supplemented with no-drip technology, an adjustable thermostat, 24-hour timer, and much more. This unit truly takes the work out of cooling medium- to large-sized spaces. Multiple Modes and Functions The DeLonghi A120E-also known as the Delonghi Pinguino PAC A120E-offers 3 operating modes and 3 additional operating functions that make this model versatile and energy efficient. Cool Mode: 12,000 BTUs of cooling power help cool large rooms, offices, or basements. Dry Mode: Reduce room humidity by removing excess moisture from the air. Fan Mode: Circulate air to keep your room comfortable without using a lot of energy. Low, medium, high, and an auto-speed are all included (auto speed selects a fan speed for you). Smart Function: Your AC uses Cool and Fan mode based on ambient room temperature. This function will also select your fan speed and keeps your room comfortable without wasting energy. Sleep Function: Using a low fan speed, the AC gradually reduces operation so your room remains comfortable but the AC runs more quietly and efficiently while you sleep. Boost Function: This function is ideal for the summer months and uses the maximum fan speed to rapidly reduce your room temperature. Useful Features Using DeLonghi's patented no-drip technology, this unit is "dripless" under normal conditions, meaning the AC will discharge all of the moisture collected from the air-so you typically won't have to worry about draining the water. When dehumidifying a lot of moisture in Dry mode, excess water may collect in the internal collection tank. Once the tank is full, the air conditioner will automatically turn off to avoid overflow damage. You can also use the included continuous drain hose as a no-fuss way to eliminate excess water as needed. An adjustable thermostat provides additional convenience by allowing you to set your room temperature. The DeLonghi portable AC will cycle on and off to eliminate over-cooling and maintain the set temperature. Additional Features Washable Air Filter: A washable air filter helps remove allergens and other particles from incoming air and saves you money on replacement filters. Quiet Operation: High efficiency compressor and components result in quiet performance. Electronic Controls: The LCD screen displays the timer and temperature settings, while intuitive indicator lights accompany each operating mode. 24-Hour Timer: This feature lets you program your AC to turn on or off up to 24 hours in advance, so it only runs when needed. Window Bracket: Double window bracket is included with purchase for flexible installation. Self-Diagnosis System: The unit includes a self-diagnostic maintenance system that identifies malfunctions should they occur. Remote Control: Use the full-featured remote control to change modes, set the timer, and select a fan speed up to 23 feet away from the receiver (on the front of the unit). Portability: Easy-roll casters and dual carrying handles make it simple to move this model from space to space.

Do I have to remove water from the ac

I had similar problem .... on very humid days unit leaks ..... temp solution for me was to drain the unit .... inserted wire coat hanger into tube .... lots of watery gook came out.. - even tilted/tipped the unit inorder to get as much water out of it.......afterwards unit worked fine.

We are VERY SASTIFIED with the Delonghi Pinguino - bought it years ago when it first came out and it has provided years of troublefree service .... the water build up / leaking was only recently - in fact we never drained the thing until this year.

CHECK AND CLEAN THE DUST FIELTER AND ALSO CHECK THE BLOWER THEN TRY IT