Question about Dell A940 All-In-One InkJet Printer

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When I changed my black ink cartridge in my dell printer, it no longer prints in color

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Go to the set up on your computer and make sure that under printers that the color icon is highlighted under your printer setup. many times it will default to b/w and you just have to set it to print in color

Posted on Jul 13, 2009

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My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jul 27, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

I have a dell all in one printer 944. When I turn it on it keeps sending the message, "change ink cartridge" I have changed the cartridge twice and message remains the same. Is it broken?


Are you using Dell Series 5 ink cartridges?

Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message, please read bleow.

Black cartridge = black side(left side) Color cartridge = Color side(right side)

Photo Cartridge = Black side(left side) Color cartridge = Color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.


Rick

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

It keeps printing alignment over and over


Sounds like a bad sensor in the Dell Series 9 ink cartridge.

You are using Dell Series 9 ink cartridges, correct?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Jun 11, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

Black cartridge is new. registers low ink level and does not print at all.


Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Mar 17, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanner not working, but printer does print


Can you copy a document, when you put it under the glass? B&W and color?

If so, then it is a driver issue. Try reinstalling the printer by following the instructions located at...

962 All-In-One Inkjet Printer owners thread (W7)

If not, then...

Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to pirchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Jun 01, 2010 | Dell 962 All-In-One InkJet Printer

1 Answer

Ink


  1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
  2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
  3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
  4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
  5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

Jun 15, 2009 | Dell 810 All-In-One InkJet Printer

1 Answer

Printer Always Indicates Ink is Low or Cartridge is Incorrect


To get rid of the low ink warnings google the specific error message with 'ink refill' and look for 'engineers reset' or similar ..

NB. Dell printers (re-badged Lexmarks) are notorious for ink usage and high costs .. so my best recommendation would be to throw it away and purchase something else ..

Nov 30, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Printer will not print with color cartridge in


go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Sep 08, 2007 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Unable to print using black printer cartridge


Well, Yeah mine did the same thing!!

And I got soooo fusy! and etc. But yeah okay go to the manul script and look for the ink Number then once you find the ink number go and buy the ink that has the same number of ink as yours!

Then,

Once you get home replace it with the others.

BUY THE BLACK INK! not the TRI-COLOR!

Sep 25, 2006 | Dell A920 InkJet Printer

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