Question about Sony Cyber-shot DSC-W50 Digital Camera

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Dsc-w40 when turn on the word access and lens goes in and out

It also says turn the power off and on again.

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Please remove the Battery from the Camera then reinsert it after three minutes. Please make sure that the Battery is fully charged. If menu options are accessible then reset the Camera to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings.
(i) Turn ON the Camera.
(ii) Press the Menu button on the Camera to display the menu options.
(iii) Then use the control button on the Camera to the select the Setup option.
(iv) Next, select the Setup 1 option then "Initialize".

Performing the above steps will reset the Camera to the original factory settings.
If the issue persists even after resetting the Camera to the original factory settings then service will be required.


Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Dsc w40 page


It sounds like something has gotten into the "gears" of the lens. It can be something very small like a grain of sand. or something could have jarred the camera and caused the lens to come off of the track and now the lens wont retract. It can be pricey to fix and usually not worth it.

Apr 27, 2013 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does...


Lens errors (access errors on Sony's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Oct 01, 2011 | Sony Cyber-Shot DSC-W1 Digital Camera

2 Answers

When I turn the camera on it says access , the lens goes in and out then I get a beep and message reads turn the power off and on again. I've done this over and over again and it still won't work. ...


One thing to test before going to repair, make sure you are using a fully charged and correct battery for your camera.
If so, the camera will need repair. This is a common problem and can be fixed. Teleplan Camera Repair does a great job and their blog is also very informative.
Repair: http://www.teleplancamerarepair.com/Sony_Cyber-shot_DSC-W30

Aug 04, 2010 | Sony Cyber-shot DSC-W30 Digital Camera

1 Answer

SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony cybershopt dsc w40


turn on
take hold of the end of the lense
gently pull and twist the lense you may hear it click but dont force it then switch off and on again this should solve your problem.

Oct 21, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Cybershot dsc-w100


If you cannot find a solution to your problem you may want to email fixityourself@gmail.com. He has good advice and good used parts at a fair price.

Apr 25, 2008 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Turn camera off then on again?


I posted and looked around more online- I found this, did it and it worked! I just held camera with lens upright and used my left thumb and applied pressure when turning off with right thumb.

"I have dsc-w70 with lens stuck out . When you turn it on , you will see a message turn the power off . I've just fixed this morning without any tool and it took only a second . When i turn the power off with my left thumb , i used my right hand to squeeze the lens with little push it in , it will be back to the right position it should be . My camera is working great now like before . Do not affraid , hope everyone can do it . Good luck ."

Feb 22, 2008 | Sony Cyber-shot DSC-W70 Digital Camera

2 Answers

Can't take new pictures!


 Delete some images then try
Still in trouble?
Come back

Oct 16, 2007 | Sony Cyber-shot DSC-N1 Digital Camera

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