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I have a Kenmore model 110 stock number 25972 series 90 washing machine and no matter what setting I have it on only hot water comes out - if I have it on cold/cold - no water comes out. What can I do?

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You may have gotten some sediment in the water inlet valve which is clogging or restricting the cold water solenoid. If you live in an area that has hard water, or if you use well water, this is common problem. The valve has separate solenoids controlling the water flow. One for hot, and one for cold. If you turn off the water supply and remove the hoses from the back of the washer, you can see the sediment screens on each solenoid valve. You can try cleaning them while the valve is installed to see if this will correct some of your flow problem. Also, check the fill hoses. Some hoses have restrictor screens in them which can also become clogged.

If that doesn't work, you may also attempt to clean the valve by removing it and placing it in a 50/50 solution of distilled vinegar and water. Allow it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water. Sometimes this works, sometimes the valve needs replaced. You may want to replace the valve altogether if you're going to go the route of removing it. This will eliminate the guess work and save yourself from having to repeat these steps twice. The following link explains how:

http://www.fixya.com/support/r600647-replacing_water_inlet_valve_kenmore

Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price.

Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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Can you provide the exact Make, Model and Kenmore model number? ..........

Kenmore model numbers use the format ###.######## with the first three digits of 110 for Whirlpool manufactured machines.........

The model number on top load washers is usually found by lifting the lid and looking above the tub.

The Fixya numbers are Stock Numbers. Series numbers (70, 80, 90) only designate the number of "Bells and Whistles" that a washer has and don't reflect the model number.

See the following for where to find the model number:

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Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the cabinet.

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1 Answer

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CHeck to see if the screens in the water valve are plugged. If not the hot water side of the valve went out. Replace the water valve and it will fix both the hot and cold problem.

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Check the warm and hot cycles. If they work then the pressure valve needs replaced. Disconnect the watert hose to machine and make sure water comes out. Back screens may be clogged also.

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