Question about Maytag Neptune FAV6800AW Top Load Washer

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My fav6800aww will spin cw while in wash/tumble mode and go unbalance. i removed clutch and everything checks out including the one direction bearing inside the clutch. is there another one i dont know obout? (first 2 of serial # 12) how do i stop wash basket from turning cw?

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Some FAV6800AW series ues an upper and clutch mounted one-way roller clutch bearing. Your machine may be like mine (series 16) and use only the clutch mounted one-way roller clutch bearing. I have pic's in a link in this post for a clutch that has a upper bearing as well as the standard clutch mounted bearing.
Can you rotate the wash basket CW by hand? It should not. The wash basket should only rotate CCW by hand and with very little resistance.
Take a look at this post and see if the trouble shooting steps will help. Your problem seems to be the same as this forum member issue. I believe you have some binding with the one-way roller clutch bearing in the clutch pulley or binding in the agitator shaft causing this issue. Could you rotate the spinner shaft coupler CW in the clutch pulley? See this post for my crude exploded clutch parts view for the spinner shaft coupler.
Rich

Posted on Jul 13, 2009

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Model fav6800aww drains during the wash and rinse cycle but does not drain during the spin cycle. it give an dc code during the spin cycle which i know that means unbalance but what does that have to do...


Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;""
FAV6800A/FAV9800A Outer Tub bearing replacement""

Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Machine rocks, all four sides, removed and oiled clutch bearings, tightened the belt, still rocks and errors out no matter the size load, machine is balanced. ?


I feel you still have a clutch problem... Did you try this test before you cleaned up and re-lubed the One-Way Roller clutches in the Clutch pulley?

From my Clutch Fix post;

Let's demystify dC and uC error codes plaguing the FAV6800A and the LCD Flavor FAV9800A

One last step before you clean up those pesky Clutch Pulley One-Way Roller Clutches/bearing.

Holding what I call the Spinner Shaft coupler first picture. Insert that coupler into the Clutch One-Way Roller bearing plate.


Now while holding the Spinner Shaft Coupler with one hand as I show in the second pic with your other hand rotate the white bearing plate in the CW direction around the Spinner Shaft Coupler.

The One-Way Roller Clutch bearing plate should rotate freely in the CW direction this is the wash/agitate direction.


Now rotate the One-Way Roller Clutch bearing plate in the CCW direction it should lock up solid.

Most times the One-Way Roller clutches will slip did it slip for you? This will cause the agitator shaft to move slightly causing slight tumbler rotation while the wash basket begins to spin up unbalancing the wash load causing big time wash tub swings and those pesky unbalance error codes.


The Control Board sees the TDS analog voltage swings out of design limit and shuts down the spin cycle. If the TDS was not working as designed the machine would walk across the room and unplug itself or self-destruct.


The Control Board programming will try several attempts to redistribute the wash load and when the magic number of wash load redistribution attempts has been reached the Control Board signals a dC or uC error code to the display. I believe the FAV9800A signals a text error to the display i.e. "unbalance condition?" or something like that.

Anyway I thought you might want a little more insight into just what is going on here. A very poor Clutch design by Maytag. Mine failed at the 3.5yr mark of service and I was not about to trash a $1K machine. Sorry to say I feel number of them do make it to the curb on bulk trash pickup day.

I call this the Spinner Shaft Coupler. Not sure what Maytag calls it.

8d3da4e.jpg

This is the One-Way Roller Clutches/bearing.

While holding the Spinner Shaft Coupler with one hand rotate the white One-Way Roller Clutches/bearing plate in the CW Wash/Agitate direction with your other hand. It should rotate freely in the CW direction around Spinner Shaft Coupler.

Now rotate the white One-Way Roller Clutches/bearing plate in the CCW direction the Spin Cycle direction. It should lock up and not rotate CCW around the Spinner Shaft Coupler. If it does the tumblers will rotate slightly and cause the wash basket load to go off balance as the wash basket spins up.

If the TDS is working as designed the machine will fail in Spin Cycle with dC or uC error codes. If the One-Way Roller Clutches/bearing can be cleaned up and re-lubed you could be back in service with no cost.


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If so what were the results?.................Rich

Oct 21, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Getting dc and uc codes. Took clutch apart and cleaned and checked spring as suggested. Everything in there is ok. I don't have an upper bearing just the 1 way bearing. There is a lot of wobble in the spin...


Is the wash tub rotating CW in the wash cycle (tumblers should rotate only)? You can release the washer top to observe. If so I feel there may be binding in what I call the Spinner support bearings you can see those at the end of my Clutch Fix post.

Are you taking dc/uc unballance error codes while in wash cycle or just during spin cycle?

I believe somewhere around series 12 and above the machine design went to the integrated lower tub bearing/One-Way roller clutch bearing.

Any sign of wash water contaminating the Clutch Pulley One-Way bearing (rust)?.........Rich

Oct 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Nuptune fav6800aww won't spin. I followed the directions to replace the clutch, but that didn't fix it. The tub will not rotate in either direction. I have taken the transmittion out and it...


Maybe the Outer Tub bearings are seized. With the Clutch Pulley removed the wash basket should rotate within the Outer Tub bearings with one finger in CCW and CW direction does it?


"" I followed the directions to replace the clutch, but that didn\'t fix it. "" Was it my post Clutch Fix post? If your FAV6800A used the Upper Bearing One-Way roller clutch bearing ring do you feel on reassembly the parts are seated correctly.


What are the first two digits of you s/n of your machine?


Was the Clutch Pulley One-Way Roller clutches bearing rusted up severely or only slightly? I'm trying to get a feel for a Tub Seal leak........Rich

Oct 05, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Model# FAV6800AWW Serial#16470128GL I have the neptune top loader. I gets down to 8 minutes, then goes back up to 11 minutes, won't complete the cycle, but gives the UC code. I have replaced the struts...


Thank you for Model Number and S/N the first two digits are your Serial Number is your Series number.
Yea that left side bleach dispenser is hard on the TDS the Left Hand Lid Lock also.
Is the washer banging around with the uC unbalance error?
If so see my Clutch Fix post I feel you have a possible issue with slipping One-Way Roller Clutches bearing in the Clutch Pulley.
With that much corrosion I’m concerned about the TDS 3 pin plug. But lets try the TDS check first because of the severe strut corrosion.
It’s in the Service Manual but I’ll type it out. Let’s make sure the TDS is signaling the Control Board correctly with this thru the lid test.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.


a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


b. Press the Super Wash key display reads “in”…something like that.


c. Press Delicates the Display will show “UC” (Unbalance Closed).


d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


e. Press Hand Wash.


f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


If you get these results then I feel your TDS is working as designed and signaling the Control Board correctly. What are your results?

I feel it is now time to remove the Clutch Pulley. Follow my post including the test to insure the One-Way Roller Clutches bearings are locking up solid in the CCW direction the Spin Cycle direction.
I hope you can extend the service life of your machine with clutch maintenance.
Let me know if I can help………Rich

Apr 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

My Maytag Neptune TL FAV6800AWW stops on the spin cycle (~11 min). I can see and hear the tub tumbling kind of hard even though it has small amount of clothes. I already removed the clutch and lubed with...


Thank you for posting your Model number very much appreciated. Did you follow my Clutch Fix post for the clutch maintenance you performed? Did your Clutch Pulley use the upper bearing ring as I show in that post? When you stop on Spin Cycle do you have an unbalance error code such as dC or uC. What are the first two digits of your Serial Number it will be 10 thru 17 range. I?m an owner and will I?ll try to help?..Rich

Apr 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag FAV6800AWW TL washer is throwing error code uC even when running empty cycle. It sounds like there may be a bearing going bad as it is more noisy than it should be when spinning. It stopped at 12...


Don,

I ask folks to give me some feedback when troubleshooting dC/uC errors with a feel for Wash Basket CCW/Spin direction drive system resistance.

It sounds like the Outer Tub Bearings are going which means you have a Tub Seal Leak that took them out. The Clutch One-Way Roller clutches are probably contaminated. I would bet a bit rusty and are sticking not locking up completely in Spin Cycle causing tumbler movement at the start of Spin Cycle. See my Clutch Fix post I go into a lot of detail for a fix and just what is causing the unbalance errors in Spin Cycle

You could drop the clutch out and see if you can clean up the bearings and relieve the dC/uC unbalance errors for a while longer.

Replacing the bearings is a bit more work see these post for what is involved. If your series is a 12 or above you may have to do as this forum member did.
http://www.fixya.com/support/t3973659-fav6800aw_sn_15_top_loader_r_nunit

Series 10 & 11 from what I have learned use the upper One-Way Roller Clutch bearing ring and not the integrated Lower Outer Tub bearing as in I believe the Series 12 and above do.

Series 10 Outer Tub Bearing work I and another forum member are working on. The links will give you some direction if you DIY. http://www.fixya.com/support/t4028403-just_replaced_new_clutch_fav9800aww

What are the first two digits of your Serial Number? Will be 10 through 17.

Post back if we can help I’m an owner like you not a repair person. I feel the cost to have the Outer Tub Bearing replaced will trigger you to make a replacement decision……Rich

Mar 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I just replaced (new) the clutch on my FAV9800AWW, and machine goes through most of regular cycle, but at some point (reverse or tumble?), it tries to do something between the motor and clutch and the belt...


Hey gunsmoke55,

Let’s collect some info. and I will try to help. I own the FAV6800A the LED flavor of the machine and as you can tell from my nick name I DIY all repairs on the machine.
1. Did your FAV9800A signal an unbalance statement to the display to trigger the clutch replacement?

2. How badly rusted up was the One-Way Roller clutches bearing? Did you follow my clutch maintenance/repair post to replace your new clutch? Clutch Fix Post .

3. When you removed the original clutch did your series of the machine use the Upper One-Way Roller clutches bearing ring? From pulling info. from other FAV6800A owners I have been able to confirm series 10 and 11 used the Upper One-Way Roller clutches bearing ring. Info from FAV9800A owners is very lean. What is your series of machine (the first two digits of your serial number) and did it use the Upper One-Way Roller clutches bearing ring?


4. You should be able to rotate the wash basket with one finger CCW with very little resistance. Try that and let me know if the wash basket will rotate CCW with one finger . The wash basket must not rotate CW by hand. With the front cover removed (pull the 120VAC power cord) you should be able to rotate the Clutch Pulley CCW and CW with light resistance.
“”I just replaced (new) the clutch on my FAV9800AWW, and machine goes through most of regular cycle, but at some point (reverse or tumble?), it tries to do something between the motor and clutch and the belt just squeals very loudly and burns. Ideas? SW””
If you machine used the Upper One-Way Roller clutches bearing ring it may not be seated in the wash tub base properly. It is a very tricky fitment process to re-install it and the Clutch Pulley assembly correctly. Let me know what you find and we will go from there.
Some insight into normal operation of the machine you may be aware of this; In the wash/agitate cycle the Control Board signals the Motor Control board to power the Motor CW turning the Clutch Pulley CW driving the agitator shaft which drives the transmission to rotate the tumblers only.
In a Spin Only cycle or the Spin Cycle of a Wash Cycle the Control Board signals the Motor Control board to power the Motor CCW turning the Clutch Pulley CCW. The One-Way Roller clutches lock up solid driving the Spinner assembly CCW spinning the wash basket CCW. When the One-Way Roller clutches do not lock up rock solid and slip you get tumbler movement as the wash basket begins to spin up. This causes the wash basket load to go off balance and if the TDS is working properly it’s signal input to the Control Board exceeds design limits of Outer Tub movement and the Control Board fails the Spin Cycle wit a dC or uC unbalance error or in your case an unbalance statement to the LCD display.
Also during the initial water fill cycle of the wash cycle the Control Board will signal the Motor Control Board to power the wash basket CCW slow RPM. I believe the Maytag design team did this to wet the wash basket load on initial water fill…..Rich 5a647fe.jpg
Upper One-Way Roller clutches bearing ring

Feb 01, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Spin cycle locks up


it is the clutch and be repalced fairly easily

Oct 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune washer model fav6800aww wont finish spin cycle


Hello c bellone,
If you rotate the clutch pulley by hand CW the tumblers should rotate in the wash basket. If you rotate the clutch pulley CCW the tumblers will rotate until the clutch spring comes under tension then the wash basket will begin to turn CCW and the tumblers will stop rotating because the transmission rotates with the wash basket. Do you have this action?
The clutch has been an issue for many are you taking dc or UC errors to the display? This clutch incorporates a Drawn Cup Roller clutch bearing (one way clutch bearing) designed to rotate freely CW and lock up CCW to rotate the spinner shaft in spin cycle rotating the wash basket/transmission CCW. You are halfway thru the clutch removal process, I would drop the clutch out and inspect the roller clutches, clean them up with WD-40 and some light bearing grease. If they are rusted up beyond clean up and or the clutch spring is broken as in this post you will have to replace the clutch. You will know what you are up against once the clutch is out and opened up for inspection.
Here is the process I use for clutch removal;
Access and remove the Clutch for maintenance
Disconnect 120VAC power cord.
The
Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.
Remove the front panel see page 41.
Tools required;
3/8 inch socket and socket wrench to remove clutch pulley bolt. Page 47 of the SM
1/2 inch socket or wrench to loosen Drive Motor tension bolt.
5/16 nut driver or 5/16 ¼ socket on an extension to remove front panel see page 41 of the SM.
1. Lean the washer back and blocked in that position for a better reach angle. Rotate 3/8” clutch Pulley Bolt CW to remove clutch bolt.
2. Follow SM page 46 & 47 to remove clutch pulley.
3. Remove 4 screws holding plastic cover on clutch, inspect clutch spring to make sure it is not broken. Inspect roller bearings clean up with WD-40 and re-lube with bearing grease.
4. Replace white bearing plate into clutch pulley hub, insure key slot slips into clutch Spring pin in clutch hub.
5. Replace Clutch plastic cover with 4 screws.
6. Reseat clutch on spinner shaft and rock back and forth while lifting clutch with upward pressure to reseat clutch. When seated properly you will feel a 1/16-1/8" gap between the Pulley face and shaft end as mentioned and shown on page 47 of the SM. On reinstallation, tighten Clutch Pulley bolt CCW to 96” pounds 8’ foot pounds (Snug no torque wrench required).
7. Do a quick wash and make sure clutch runs true with no wobble or clicking sound. If the clutch has not been seated properly it will spin off. If this happens go to page 16 of the SM Board Output Test and turn on Drain Pump in Service Mode to pump out excess water.
8. Repeat steps 6&7 if the clutch has excessive noise or spins off.


My clutch open up for clean up.

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Apr 20, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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