Question about Dyson DC59 Animal Bagless Cordless Stick Vacuum

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My dyson keeps cutting out. It's like a pulse noise and works intermittently.

I've washed the filter, bought a new filter, checked the charger. If I take the filter out it works constantly, but when I put it back in it works intermittently again.

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Hi

Thanks for making contact and I'm sorry you're having difficulty.

I would suggest that this is a blockage of some kind as the pulsating is caused by a lack of airflow (the motor is protecting itself by pulsating and then ultimately cutting out).

I would recommend looking at the following video which will take you through a methodical way of checking this. The model in the video is a DC59 but applies to most cordless models:
https://www.youtube.com/watch?v=fdnu4yk-5vI

Furthermore, I would check the bin inlet to make sure that the one-way door/flap is not jammed as this also can cause the problem.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes

Allan



Posted on Sep 24, 2015

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Let me know f this helps.

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