Question about Disney D7000PD Portable DVD Player

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The laser head doesn't seem to be moving and won't

The laser head doesn't seem to be moving back and forth and won't read the DVD. The DVD player will however play CD's. Any ideas? Thanks

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Be sure you try it with a DVD you know has played in this machine before. It might be you have a player that doesn't work with all DVD formats. This seems likely because you can play CDs. Otherwise it's probably a software problem, and since this is a DVD player not a computer I don't know how to help.

Posted on Jul 12, 2009


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The clicking is made by the laser head as it moves across the surface of the disk repeteadly trying to pick up the data signal and failing.
If it has used to work then it's clearly a dirt problem. If a cleaning disk has failed to work then the dust has gone all the way to the reading sensor. To clean it you will need top completely dismantle the unit access the optical mechanism, take off the cover and access the reading head - there blow with the can between the lens and the sensor then with a q-tip wipe the surface of the lens.

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If it still doesn't work then check to see if you can move the laser assembly back and forth on the metal rails. If it seems very difficult to move then you can put white lithium grease on the metal rails and on the plastic gears that move it back and forth.

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Now certain cleaner disks are not read and so will not be tracked. Hence the rejection but the best is for cleaning manually the laser head eye with a cotton bud very softly and without any pressing of the lens eye.
If there is still no result then watch the CD if it spins or tries to spin. If the head unit moves up or down to focus or in and out of the drive, if so the board seems to work correctly and the possibility of the optical head being the suspected fault is closer.

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There can be various reasons.1 is the region code correct?
There a selection of dvd`s which you can`t play,this is in the front of your manual.
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