Question about Vizio P2 42 in. HD-Ready Plasma Television

2 Answers

Power to tv but no sound or picture

Remote or buttons on the set won't work, even to shut it off. It has to be unplugged to turn off. Vizio tech support no help at all. 18 month old set, in short I'm disgusted.

Posted by on

  • flea49 Jul 12, 2009

    Taran, I am sorry and a little humiliated. I have a vw42lhdtv10a model. I didn't fullyread the beginning message that I attached to. I don't know if this will make any difference, but I thought I should note it to you. As a John Deere Service manager and former technician, I know how important correct information is to make a correct diagnosis, based on the information the customer provides. Again I am sorry for the poor start to this diagnosis. Brian

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,777 Answers

Hello there Brian, sorry to hear about these problems you are having. Also thanks for the model number and all other great information here.

There is only one thing that could cause what you are experiencing that is easily fixed by the end user such as yourself. That would be that something is causing multiple input at the same time, most likely to the infrared port. Basically it would be something similar to a button on the remote being held down constantly. To verify this isn't the problem, take the batteries out of the remote, and take all other device remotes out of the room (could be somehow another remote is sending a signal interfering, never hurts to try to take them all out). Again shut the TV down, by unplugging if you have to.

Let it sit for a good 2 minutes, hit the buttons on the front / side of the TV to make sure all power is drained from the capacitors inside the TV.

Go ahead and plug it back in. Does it immediately turn on without you pressing anything? If so then it has some sort of signal "stuck" in the memory of the TV that is keeping it locked in a permanent on state. Go ahead and try to hold the power button down on the actual TV set for 15 seconds. If this does not power the unit off at this point then you are either having voltage problems (possible faulty power supply) or the software has been corrupted that controls the buttons on the TV. Either way you would need a technician in person to diagnose and repair. Vizio does not have the best reputation for quality products or quality support either. Not trying to be rude or anything, just being forthright.

Hopefully taking the remotes out of the picture completely and doing a hard reboot including holding down the power button to turn off will clear up the issue, if not then it will need physical repairs.

Oh yes, one more thing just came to mind, although this is very unlikely. You may want to check the voltage coming out of the wall outlet to verify that it is normal, this could also cause this issue. You may want to try it in another outlet, use an extension cord if you have to, just for testing purposes.

This should cover every possible scenario. Hope this helps!

Thanks and good luck

Tim

Posted on Jul 13, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers

Hi,

No Sound and No Picture is a common problem in Vizio HDTV plasma televison. At this moment, my first check point would be Power Supply Board. Take a Voltmeter and check the continuity across Power supply board. If faulty, note down the part number and order it on online vendor. There are many online vendors like ebay and so on.

Once done, let me know the update.

Hope i helped you.

Thanks for using ' Fixya ' and Have a nice day!!

Posted on Jul 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why Vizio E241A1 LED TV will turn on, but no picture or sound. Is this the Power Supply Board or the Main Board?


Fault with the main power supply regulator section. Either it will be on a separate board, or on the part of its main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/
It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.

Jul 19, 2015 | Vizio E-series E241-A1 24" LED TV...

1 Answer

I have a 42" Vizio


Your power supply is dead.
Power supplies can be purchased online for a couple hundred bucks, and replacement is fairly simple and requires only a screwdriver.
For those less tech-savvy, you may want to start saving for a new TV.

Jun 07, 2011 | Vizio 42 in. LCD TV

2 Answers

I went to turn on my Vizio and the scrren was


Do you have back light when turning on the TV? if you do then just replace the main board should resolve the problem. if you do not have back light, you will need to replace the inverter board(s) depending on your model. The inverter board(s) is located on the left side of the TV facing back of TV. you may have two inverter boards depending on your model. the other is located on the right side of the TV. Both mount vertically.

Jun 17, 2009 | Vizio L32 32 in. LCD HDTV

1 Answer

No Picture or Sound on Vizio 52" Plasma TV


Try to use the reset factory reset feature. Unplug the set. After unplugging press the power button for 30 seconds. Plug the set back in and turn it on.

Apr 21, 2009 | Vizio L32 32 in. LCD HDTV

2 Answers

Picture but no sound on my Vizio L37 Flat Screen


I had the same thing just happen and I used the following instructions from the Vizio Website for "humming sound" on tv and it worked. My sound is now working!!!!

1- Power off TV

2- Unplug TV from outlet

3- Press and hold in the power button on the TV for 30 seconds (while it is unplugged from the wall)

4- Release the power button

5- Plug in the TV into a different outlet

6- Power the TV back on.

Reset the TV settings.

Jan 29, 2009 | Vizio GV42L 42 in. LCD Television

2 Answers

Only vizio light on


why should i tell you (fixYa) how i fixed the problem for free? You wanted to charge me for your info so i think it's only fair that i charge you for mines. I did figure out and solved the problem.

Dec 30, 2008 | Vizio L32 32 in. LCD HDTV

1 Answer

Only vizio light come on then nothing. have to unplug to turn off


there a problem on power side.. chage the ic and the resistor going to ic and check also the signal diode.

Dec 30, 2008 | Vizio L32 32 in. LCD HDTV

1 Answer

TV wont turn on?


this product has a bunch of exotic semiconductors that only a tech could replace in my parleyance its called NECO

Dec 08, 2006 | RCA 27R410T 27" TV

Not finding what you are looking for?
Vizio P2 42 in. HD-Ready Plasma Television Logo

Related Topics:

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vizio Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74383 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a Vizio Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...