Question about Dell 962 Photo All-In-One InkJet Printer
Hello everyone, I too am having problems with my DELL 926 and can do everything except SCAN. I went through all the normal trouble shooting steps, (disconnet power, re-boot, chexk cables, added the most current drivers etc...). Seems this is a common problem.
Anyone have any suggestions?
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Posted on Oct 16, 2017
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Posted on Jan 02, 2017
Go HERE and select your OS and download the latest version of the driver. Then uninstall the older version on your PC, reboot, and install this version. Dont plug in the printer to your PC until instructed to do so in the installer.
Hope that helps! Should you have any further questions,please feel free to post them here.
P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.
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Posted on Oct 30, 2008
Go to Control Panel, then Programs and Features. Uninstall the Dell printer software.
Then, go to Control Panel, then Device Manager. Locate the printer, right click on it, and select uninstall.
Disconnect the printer from your PC.
Go to the Support section of Dell's web site, download the latest driver for your printer.
Restart your PC.
Install the software. Connect your printer when instructed to, or after the software install has completed.
Let me know if you still have issues :)
Posted on Apr 28, 2009
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