Question about Microsoft Xbox 360 Console

1 Answer

Always opening disc tray

Whenever i put a disc in my xbox it opens the tray back up. Also when I close the tray or turn off the console, it opens back up. if I turn it on its side, It tells me the disk is unreadable but actually stays closed. any ideas?

Posted by on

  • 1 more comment 
  • that one guy Nov 17, 2007

    sorry man, not helping. the tray opens back up with no disk or even when i shut the console off. i need a solution to the tray problem not the disks

  • Anonymous Nov 19, 2007

    yeah my xbox just keeps opening and closing and it pisses me off because i spend like 5 minutes getting it to close

  • Anonymous Feb 19, 2008

    dude i tried to take it apart but i cant get through those little hose in the back

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 34 Answers

3 things cause this:-

A Damaged Disk, A Dirty Disk, or a Hardware fault.

Below is Microsoft's doc on the issue.

http://support.microsoft.com/?scid=kb;en-gb;816779

If my advice was helpful, please vote for me!

Posted on Nov 16, 2007

  • ROb B Nov 19, 2007

    Disks are 2 of the 3 likely causes. if hte disks are good then it's a hardware fault. :-( See the Link I posted..


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox will not read discs it just says open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray comes up when loading a game?


Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

Mar 15, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc tray won't close


Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

May 20, 2009 | Microsoft Xbox 360 Console

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc Drive Problem with disc being read.


How old is the unit?
Do you keep it at floor level alot? Because this thing ( like all the game consoles) is a dust MAGNET.
Get a can of compressed CO2 ( Dust off)
Open the drawer and shoot into the draw over and under. Reboot .
Cant guarantee anything though

Nov 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc tray problems


Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

2 Answers

My xbox wont stay shut


push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

Nov 13, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox does not read discs.


Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

127 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...