After HP 1018 driver re-installation, the Print tasks stale.
I initially had a "print spooler service is not running" problem. I was not able to fix it by restarting the service, because the "spooler Subsystem App has encountered a problem and needs to close" pop-up was always coming up back after a few minutes.
I removed the HP driver through the "Add or Remove Programs" windows tool. I downloaded from the HP site the hp_LJ_1018_Full_Solution.exe and executed it. Now I do not have anymore the spooler problem, but the printed document goes in the windows printer task list and stale there. Even the “Print Test Page” stales in the list.
I have tried to delete the tasks and reboot many times. I have event tried to use another USB cable on another PC port. I have tried many power-up sequences (per example boot PC first, then connect the cable, then power-up the printer).
More info: - Printer HP LaserJet 1018 - PC DELL Dimension 4600 (6 years old) - Space on C drive: 8GB - XP SP3 - Norton 360 Antivirus.
I’m a professional Computer engineer and I cannot solve that problem!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The spooler is not on your printer it is in the Windows folder on your computer and is used to hold documents whilst preparing to print.
Normally this service is set to start automatically and there are a number of reasons why it may of stopped but try this:
Right click on "Computer" in your Menu and then left click on "Manage".
In the page that appears click "Services and applications" and Click "Services"
Navigate down to "Print Spooler" and double click on that line.
A box should appear showing properties of the Spooler.
It should show
"Startup Type = Automatic"
"Service Status = Running"
If neither of these are true then change the Startup type to Automatic
and click on the "Start Button"
The service will then either start or tell you why it cannot start.
See if there is any spooler.exe running in your task manager. Press ctrl, alt + delete to go there. If you see the process, click to highlight then end it. Then restart your computer and the printer itself. Then try to initiate a print again once everything is loaded.
Please let me know if this helps. Thank you for using FixYa.
Restart the Print Spooler service. To do this, follow these steps: oClick Start, click Run, type net stop spooler in the Open box, and then click OK. oClick Start, click Run, type net start spooler in the Open box, and then click OK.
if its not working please post your full error massage u are getting .or you can send your details to me at email@example.com
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.