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Posted on Jul 12, 2009

After HP 1018 driver re-installation, the Print tasks stale.

I initially had a "print spooler service is not running" problem. I was not able to fix it by restarting the service, because the "spooler Subsystem App has encountered a problem and needs to close" pop-up was always coming up back after a few minutes.

I removed the HP driver through the "Add or Remove Programs" windows tool.
I downloaded from the HP site the hp_LJ_1018_Full_Solution.exe and executed it.
Now I do not have anymore the spooler problem, but the printed document goes in the windows printer task list and stale there. Even the “Print Test Page” stales in the list.

I have tried to delete the tasks and reboot many times. I have event tried to use another USB cable on another PC port. I have tried many power-up sequences (per example boot PC first, then connect the cable, then power-up the printer).

More info:
- Printer HP LaserJet 1018
- PC DELL Dimension 4600 (6 years old)
- Space on C drive: 8GB
- XP SP3
- Norton 360 Antivirus.

I’m a professional Computer engineer and I cannot solve that problem!

1 Answer

Anonymous

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  • Posted on Aug 01, 2009
Anonymous
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I wanna add my printer hplaserjet 1018

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YBC (/\)

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