Question about Microsoft Xbox 360 Console

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My xbox was showing just a black screen and white dots. so was told to use the towel trick, done this an it worked for 5-10 mins before the graphics went funny, abit like night vision, what should i do?

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  • xxxcraig_lew Jul 12, 2009

    the warrenty ran out bout 3 months ago, i phoned them up and they said as its out of warrenty they wont do anything at all except repair it if i pay £99

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  • Master
  • 1,111 Answers

If you havent registered it yet at xbox (be good if you didnt) go here XBOX SUPPORT and register then go through there steps to troubleshoot xbox (theyll make you anyway) then call the number provided and theyll have you send it in for free repair...this problem is still cover under there extended warranty and even if the warranty is out it only strts after you registered it..be patient and polite, because there hard to understand...:o)

Posted on Jul 12, 2009

  • Ben Dover Jul 12, 2009

    did you ask them if its covered under the extended warranty...i just got one back that did the same thing..the unit was made in 2007... and that graphics problem was covered under the RROD extention...call them back and tell then you were told it was covered because of the connection with the RROD warranty extention.

  • Ben Dover Jul 12, 2009

    if all that fails, you can post here again and ill point you to a tutorial to fix it, but i would not take no for an answer from xbox

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1 Answer

I have a way of fixing black dot/screen issues, may be damaging to xbox. Simply do the towel trick, but keep it heating for a LOT longer, until you get the 2 red lights. This means that xbox has totally...


Yep, and will work once or twice..

BUT you are intentionally overheating the CPU and more importantly, the GPU..

Its ironic you say .." 9/10 times has worked.." And what happend the tenth time, RROD?

Thats what you are advocating by intentionally overheating

Mar 14, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 keeps freezing after a few minutes how can i fix it?


The same thing happened to me and then i got the rrod. :(. But then i did the towel trick and now its works again. the towel trick is where you unplug every thing included the hdd but leave the power cable in. then you wrap the xbox in towels and let it cook for about 20 min. then when its done let it cool for 15 min then it should work again.

Dec 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen with white dots moving around everywhere


It is possible to open your Xbox 360 and fix the problem, which isn't recommended, but there are many tutorials, but if it is not 3 red lights then you don't have the Red Ring of Death. If the whole ring around the Xbox 360 is red then this means that either the Audio-Video cable is not connected properly, or the Xbox 360 is not detecting it. You can try cleaning the AV cable or you could try buying a new AV cable. The easiest way to decide on what you should do is go to:
http://support.microsoft.com/default.aspx/kb/906652
That is the specific page for your problem and should give you a solution, and if it does not, then you should be able to contact Microsoft, and if it is still under manufacturer's warranty, then they should be able to fix it for free.
I hope I helped! ~Flascher

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 randomely gets a black screen


Well here's the problem the towel trick. Ok the problem with the 360s for the most part is small cracks in the solder which causes a bunch of problem from rrod to this. The towel trick heats up the 360 enough to get the solder flowing again thus providing for a temporary fix. The problem is the solder goes places is shouldn't, thus towel trick ends up messing the 360 up more then it helps. My advice send it in, hopefully you still have the warrenty.

Mar 14, 2009 | Microsoft Xbox 360 Console

1 Answer

No screen on the Xbox 360


right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.


Dec 14, 2008 | Microsoft Xbox 360 Console

5 Answers

My xbox 360 has no picture, screen went red, now does not work.


I have the same problem. It is a hardware malfunction.

Nov 09, 2008 | Microsoft Xbox 360 Console

4 Answers

My Xbox 360 keeps showing a black screen


1. Get 3 towels then switch your Xbox 360 on.
2. Wrap the Xbox 360 in the towels [Note - You must cover the WHOLE Xbox otherwise it won't work].
3. Leave your xbox for 25 mins in the towels.
4. When the 25 mins is over take off the towels of and let your Xbox 360 to cool for 20 minutes, enjoy fixed gaming for the next 4-7 days. Once you get a blank screen repeat this process.

[Why Overheat it?]
When overheating it you attempt to solder the dis-connected wires back to the motherboard.
I recommend getting it fixed instead.

[What does it Fix?]
This fixed the Red Ring of Death, and the Blank Screen of Death

[DANGER]
I do not take responsibility for this. This is mainly for those without warranty or money to repair.

The premise is to wrap the towel around the 360 and to let it heat up. This will weaken solder points and hopefully re-join broken connections. The problem with this method is that you have no control over what solder points are weakened and there is no way to prevent further damages caused by the heat. It is better to send a 360 in for repair with the three year warranty that MS put on the 360s, because if you try the towel method and then send it in for repairs, they will know by the solder points being misshapen and it will void your warranty forcing you to pay for the repairs.

Oct 19, 2008 | Microsoft Xbox 360 Console

2 Answers

I have sound but no picture


There's a youtube video saying the towel trick that
people use on the "Red Rings of Death" also works on the
xbox 360 audio/no video problem.
& here's another video of the towel trick itself...


Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture ot sound


I recently had a problem where my picture was going black and white, and was told to use the towel trick. it doesn't work. if i was u i would go to PC World (cos their the cheapest for Xbox accessories i have seen) and buy the standard cables for £14.99
or if you have a HDTv the HDTv pack for £19.99. These are £5.00 cheaper here than everywhere else.
Happy shopping!
Mick

Nov 16, 2007 | Microsoft Xbox 360 Console

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