Question about Sony Televison & Video

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I have a Sony Trinaton XBR about 6 years old. Works great. Have Comcast cable and they recently installed a new cable box. Now I get all cable channels on "Video 6 - DVD" rather than "Video 7 -Cable Box". "Video 7 Cable TV" appears on a screen that is otherwise totally blank. All cable channels are clearly received on Video 6 - DVD", but the box containing the words "Video 6 - DVD" remains condtantantly displayed in the upper left corner of the screen and interferes with viewing. Comcast says this is not their problem (I think it is their doing and the cable channels should be received on "Video 7-Cable Box" rather than Video 6, but get no where with them after three calls) and they tell me to contact Sony to straighten out the problem. Can you at least tell me how to get rid of the "Video 6 - DVD" box in the upper right corner of the screen? The Sony remote is a RM-Y201 if that helps solve the problem. Phone # 630 941 1063 "

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I was awaiting your response in chat session but could not get any thing.
Please hook cable box in Video input-7 instead of Video input-6 in TV and select Video input-7 with remote on TV.
Regarding continues on-screen display of video-6, press Display button on TV remote once, on-screen display will disappear.

Posted on Jul 12, 2009


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