Question about Audio Players & Recorders

1 Answer

I have a pioneer elite VSX92-THX receiver. It has suddenly started freezing up and stops responding to remote buttons as well as any button on the front panel. It does not even turn off. I have to unplug and replug it to the mains to reset it. However the same thing happens again. Sometimes it does not even turn on again. Is there a fix to this problem?

Posted by on

  • salbok Jul 12, 2009

    Thanks for replying. I know a lot of people are having this problem from reading various threads. I have already ruled out the heat possibility by blowing a fan which did not work. I was really hoping to find a solution through FixYa. I have also written to pioneer technical support. I hope you will understand if I do not wish to pay for your answer as it has not solved my problem. Regards.

  • salbok Jul 12, 2009

    Well, I did not receive a solution as according to the expert there is none. I am sure he is right and I am glad he did not give me any useless solutions to try. I would like to however ask for a refund for my money as my problem remains unsolved.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,777 Answers

Hello there, sorry to hear about your problems with this receiver. It is a great unit (I have the exact same one for personal use). However it does suffer from the problem you are describing for many people. It could be that a controller chip is getting too hot and locking up. Try blowing a fan over it and see if the problem goes away. If it does the this confirms it, and you will want to get it serviced anyway but at least will know exactly if it's a heat issue or not. That unit does have a thermal protection circuit that would cause the unit to shut down if it overheats, but I would guess that the temperature sensors that control it are near the amps and not the processors. So, if I'm correct, a processor could overheat without causing the unit to shut down.

Unfortunately no matter what the issue ends up being you are going to need to get the unit service, you will want to call Pioneer for either warranty repairs or to have them point you towards and authorized service person in your area.

Here is pioneers number for the department you want: 1-800-421-1404

They are VERY good at taking care of their products and customers. I've sent in a few of these exact units that are customers and they always take care of them.

I am so sorry to be the bearer of bad news. If you want to read a little bit about other people having the same woes, check the following thread out:

http://www.avsforum.com/avs-vb/showthread.php?p=13275723&highlight=locking#post13275723


Hope this helps, thanks much!

Tim G

Posted on Jul 12, 2009

  • Tim Grayson
    Tim Grayson Jul 12, 2009

    Well it sounds like you know all about the hardware then, there is no simple fix for the issue you are experiencing. If you could, please rate my answer highly (fixya has already charged you) and then write in to premium.support@fixya.com and ask for a refund. This will at least give me credit on the site here for helping you, and you will still get your money back. Like I said, they have already charged your card the moment you put the information in, it's a "money-back" guarantee. I would really appreciate it if you could give me the 4 thumbs, and I assure you that you will need to have the receiver repaired / serviced.

    Thanks, so sorry about that.

    Tim


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pioneer vsx-32 won't turn on with remote


Hi, since both remotes suddenly fail, I am assuming the problem is more than likely with the received rather than the remotes.

If you do wish to check your remotes, then point your mobile phone camera at the remote's Infrared lens and press one the remote's buttons. Your mobile phone camera is able to detect Infrared light and in case you remotes are working properly, you should see light coming out of your remote's Infrared lens.

Make sure that no direct sun light is on your receiver because that can effectively block out the signals from your remote controls.

Try the following method to reset your receiver. Unplug your receiver mains cable from the mains wall socket; power your receiver on by pushing the on/off button (nothing will happen obviously) and leave it like that for say 30 minutes. By that time all capacitors in your receiver will have discharged. Plug your received mains cable in the mains wall socket.Push the receiver's on/off button and see if it know responds to your remote controls.

If the problem still persists, you may have a failed Infrared receiver LED. That component can be found inside your receiver. It will take some basic elelectronics skills to get this component replaced. A service manual can help you. You can download it for free from this website: http://elektrotanya.com/pioneer_vsx-32_33.pdf/download.html

Good luck.

Jan 20, 2013 | Pioneer Elite VSX-32

4 Answers

PIONEER RECEIVER VSX9700S REMOTE ISSUE


check your remote. try fresh batteries as well. if it still wont work, try opening your remote and clean it with a soft bristle brush or the like. try testing it again.

Jan 27, 2008 | Pioneer VSX-D906S Receiver

1 Answer

Pioneer receiver vsx 820 no sound display flashes digital


Friend, try to press the receiver button on the remote, and right after that press '0' (also speakers)... i had the same problem, thats how I fixed it.

Feb 11, 2012 | Pioneer Audio Players & Recorders

1 Answer

DEH-P940MP (Pioneer Premier ) - Button's won't respond. The volume knob works just fine but none of the buttons are working. I hit the reset button and now it is stuck in demo mode because the buttons...


have the same problem just my back screen buttons working. dont know what to do =] will try using remote for now but cant change cd. should i try reset ?? or i should not =]

Sep 15, 2010 | Pioneer Premier DEH-P960MP CD Player

1 Answer

I have a Pioneer Elite VSX-05. When I turn it on


check in front of your receiver and check the button wheres say mute press that button and
see if work or buy universal remote.

Aug 17, 2009 | Audio Players & Recorders

1 Answer

Pioneer Elite VSX-92txh - panel buttons stop wkg won't pwr off


There is a fix for this problem. Check out this info.

http://www.curtpalme.com/forum/viewtopic.php?t=19315

Jun 12, 2009 | Pioneer VSX-92TXH Receiver

1 Answer

Problem with pioneer elite pro-99


We are having the same problem of the Pioneer Elite Pro-99 turning itself off all of a sudden. The red 'non' power button comes on as if we had turned it off remotely.
We would love to resolve this. If you can help let us know.

Jun 30, 2008 | Pioneer PRO-99 TV

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

89 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

5126 Answers

The Knight
The Knight

Level 3 Expert

74243 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...