Question about Audio Players & Recorders
Hello there, sorry to hear about your problems with this receiver. It is a great unit (I have the exact same one for personal use). However it does suffer from the problem you are describing for many people. It could be that a controller chip is
getting too hot and locking up. Try blowing a fan over it and see if
the problem goes away. If it does the this confirms it, and you will want to get it serviced anyway but at least will know exactly if it's a heat issue or not. That unit does have a thermal protection circuit
that would cause the unit to shut down if it overheats, but I would
guess that the temperature sensors that control it are near the amps
and not the processors. So, if I'm correct, a processor could overheat
without causing the unit to shut down.
Unfortunately no matter what the issue ends up being you are going to need to get the unit service, you will want to call Pioneer for either warranty repairs or to have them point you towards and authorized service person in your area.
Here is pioneers number for the department you want: 1-800-421-1404
They are VERY good at taking care of their products and customers. I've sent in a few of these exact units that are customers and they always take care of them.
I am so sorry to be the bearer of bad news. If you want to read a little bit about other people having the same woes, check the following thread out:
Hope this helps, thanks much!
Posted on Jul 12, 2009
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Posted on Jan 02, 2017
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