Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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My computer completely doesnt see my WD Passport 320gb

I plugged my passport in and it worked fine, then I had the great idea of putting all the files that were already on the device into one folder. Since then I haven't been able to see it let alone do what everyone been talking about.
Please help.

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  • 175 Answers

Hi,


Try to use another USB port. Verify hardware status from Device Manager. Try to Uninstall your Passport device from Device Manager and reboot your system.


Just remember to take your time and don't get nervous working on the computer. Please report back to the thread the results of your work.


Regards;
Hassan

Posted on Jul 12, 2009

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The reason your full sized drive works fine and the passport doesn't is that the full sized drive has it's own power supply and only uses the USB for data transfer. The Passport drive requires much more power from the USB to spin up, so, if you want to run it through the USB hub at the very least you will need to replace the USB hub with a powered one.

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As per the documentation with this device:
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This is why you are hearing so many people saying that they are deleting the
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