Question about Creative Labs Zen Micro MP3 Player

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My screen on my mp3 player went blank

It is a 2gb zen mp3 player so i try wacth a video it just turned blank

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  • gwencek Nov 21, 2007

    My Creative Zen 4GB will not power on following a Windows Vista malfunction. The OS shut down during a transfer and when the PC re-started the Zen remained off. The reset, power with reset and just plug it into the USB port a lot methods will not restore the Zen. I am reasonable sure it has power as it was connected to the PC all night and prior to the Windows Visa crash the Zen reported "docked".
    The Zen is a few months old, and prior to this had been working fine every day. Upload and sync daily Podcasts.



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There is a very small hole in the bottom of the player. Stick a pin in it and the device will reset.
Start over and it will most likely work now.
ALWAYS carry a safety pin with you as the device must be reset often. (So often in face you will end up buying an iPod.)

Posted on Jan 25, 2010

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There could be many reasons for this. We need some more information from you about it.

Are you sure you've put 'good' video files on the Zen player? Could they be other files that got mislabled?

Posted on Nov 16, 2007


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Posted on Jan 02, 2017

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Make sure it's the good model and download the latest firmware
download it
connect your mp3 player and run the firmware updater
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