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you can just go into the shop you bought it from or dicksmiths or something and they would sell the disc as for your computer one just plug in your device then when you think it has loaded and everything go in to my computer and it should have your device there!
I had same problem. On this website I read that problem is due to hard drive malfunction. I have solved my problem by doing the following. Actually a friend of mine told me he solved similar problem with his iPod this way.
1- Per indication on this website (fixya) I put device next to my ear at the time I turn ON and screaky sound was present. In my case I could hear that sound.
2- on a solid table I put a piece of cloth
3- removed batery from H10 and installed back ON (I think this is called reset)
4-put iriver h10 on my hand with screen towards my palm
5-turn device ON and immediately slap it against table (with piece of cloth in between) at third attempt device boot normally.
I figure, device was dead why not try this. In my case it worked.
Now I am trying to synch my music. sometimes it sync sometimes it reports error but music is there.
iRiver H10 - Missing System Files
You must be connected to the internet for this to work:
1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10)
2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this)
3. Select Recovery
4. Finish going through wizard
5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
-Tha Mp3 Doctor
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
you need to upgrade firmware to version 2.51 using the mtp upgrader download found at www.iriver.com-support-ask.asp after doing this your player should work this upgrade is a recovery tool and works very well with all mtp version players
Take the battery off, wait 10 seconds and put the battery back on. Then attempt to connect to the iRiver firmware updater in emergency mode. Then use the recovery tool, which will erase everything on the playe,r and re-format the drive.