KitchenAid 325 Watts KSM5PS Heavy Duty Stand Mixer
Problem for KitchenAid 325 Watts KSM5PS Heavy Duty Stand Mixer

When moving the mixer tiped over in the trunk and




By rkap511 on Jul 12, 2009

" "
When moving the mixer tiped over in the trunk and oil leaked out. It is making a grinding sound at times when mixing thicker things. I need to know what kind of oil to use and where to put it. Thank you. Kathryn Price.

Best Solution

posted on Aug 03, 2009
Very Helpful)

JavaMan

Rank: Guru 
Rating: 91%, 72 votes
First off -- if it's still under warrantee, you'll want to go to kitchenaid.com and find the nearest service center. The next thing I say starts with "void the warrantee" steps. :)

It's very simple to open a stand mixer to see if you've got a simple problem or a bad one.

Unplug it.

Follow the aluminum "Kitchen Aid" band to the back of the unit, there's one main screw. Remove this, and set it aside with the band which should come right off at this point.

Now, there should be two screws on each side of the unit where the band used to be. Remove each of these. They're all identical, so no worries if you mix them up.

Now you can lift the top off of the unit and see inside. The motor is at the back of the unit, the gear box at the front is where the oil is coming from. Try (GENTLY) to tighten the screws that hold the gearbox together. With a little luck, the gearbox screws had come loose and it was oozing oil out through the seals. If they're all firm, then you've got more serious problems and you'll want to find a service center for it.

If the leak was just that the gearbox housing was loose, then you can open it up and see the grease that's inside. It's very thick grease, not liquid oil at normal temperatures, but I don't know what type of grease it actually is in yours.

The grinding sound you describe makes me think you've broken or dislodged the bearing chase though, and you've got bits of metal and/or small (1 - 2 mm diameter) bearings loose in the gearbox.

Good luck!
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Solution #2

posted on Jul 24, 2009
Somewhat Helpful)

techno girl

Rank: Wiz 
Rating: 75%, 118 votes
well you should read the menual and u will know .
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