Question about Canon imageRUNNER 5000 Copier

1 Answer

F-1 finisher not stapleing

Ive recently repaired an f1 finisher for an IR5000. However, when I rebuilt it, powered up the copier, and ran test copies, the paper jam had been fixed, but it will not staple. The carriage goes to the correct position when telling it which corner to staple to, but does not complete the process. I have switched the carriage for a known good one off of another finisher, and have taken the staple cassette out and removed the sheet of staples that was being currently fed. There is no error code given, the multiple copies are collated together, and there is a pause where the stapling should be, but none is being done.



Posted by on

  • Anonymous Mar 18, 2014

    Finisher exit. Will not continue the copy process but once checking for jams...none found. You shut the door another copy will come out and the same message check finisher. Nothing is jammed within the machine. How do I fix?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 62 Answers

Have you tried the staple setup procedure, or maybe swap the Finisher DC Controller off the Finisher that the known-good stapler carraige came from? I think DC Controller.

Posted on Nov 16, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Jam inxerox workcentre pro 128 copier finisher stapl area

how do i repair a staple jam in my xerox workcentre 128?

Jan 15, 2013 | Xerox WorkCentre Pro 123/128 Copier...

1 Answer

Sharp code f1-87

This was a common problem with these finishers. It has to do with the stapler unit rotation binding up as it moves into the stapler compiler. Even if you don't use the stapler, it still does a diagnostic test at power on. Here is a cheap easy fix that usually works. First you need to open the finisher front door where the staple unit is located. Remove the white inner cover of the finisher that you gain access to the stapler through-about 5 screws. You will see a blue solonoid in the upper right hand corner. There are tick marks etched into the metal frame, take note of the position of the solonoid to these marks. To adjust the solonoid, open the door on the right side the paper exits and look at the back of the frame where the solonoid sits. You should see two small phillips screws about 2 to 3 inches apart. Loosen them and change the position of the solonoid referencing the tick marks. This will change the angle the guide hits the stapler compiler, which is usually the cause of these error codes. I would not recommend spending 700 dollars to try and have this problem fixed, because after some time it will come back. You can also try opening the right finisher door and look down into the finisher. You will see two belts and two plastic fingers about 4 inches long with a point on the end. Take some fine sand paper or a small file and file down the back bottom side of those fingers. It is a tight fit to get back behind them. You want to remove any small nicks in the plastic that have formed by the stapler guide hitting them. Good Luck

Jul 25, 2012 | Sharp AR-M455N Copier

1 Answer

Our copier ran out of staples, where do i put more in


Jan 07, 2011 | Sharp AR-M350U Copier

1 Answer

We used to have canon imagerunnerr 3100 and recently swapped out for 3220. Everything works basically the same except stapling. On the 3100 if I was photo copying and stapling a landscape document it...

Its only because I care about folksthat I answer questions like this since the chances of have my score diminishing is so great when the feedback rolls in.Ok,gut check tells me you have a different(less capable) stapler(finisher).The old standard has been upper left corner. then came the "zoom" stapler that could move to most anywhere to provide stapling on LTRR and legal.I bet you have a NEW and improved copier, but the finisher has less capabillities.Ask for the old finisher back if thats an option.The old finisher SHOULD interface with your new copier. I hope I helped.... ! :-)

Jan 04, 2011 | Canon imageRUNNER C3220 Color Copier

1 Answer

Canon IR5000 and the finisher unit

Dirty sensor inside finisher, blow whole thing out with air. Sensors look like small black c-shaped with connector with three to four wires. Dust dirt block when not supposed to be blocked. Shutter open sensor does not turn on when the #2 feed motor has been rotated CCW for 1 second.

Jul 07, 2010 | Canon Office Equipment & Supplies

1 Answer

Error Code 00532-0002 (Canon Copier IR5000)

The problem is in the stapler unit which is in the sorter unit. If you are tech savey then pull it out and removed all of the bent staples.

Dec 15, 2009 | Canon Office Equipment & Supplies

1 Answer

Error Code F1-87 Finisher Trouble on Sharp AR-M350U+

It is a stapler rotation error. The stapling tray pressure arms become dull at the tips, so when the stapler attempts to move into position to make the staple it cannot move the guides out of the way.

First choice) Replace the (4) stapling tray pressure arms (LSTPP0357FCZZ). After you replace them you'll see that the tips get worn down, and wedge into place so that the black support plates cannot move out of the way of the stapler. The black plates look warped, but they aren't (I should say they always look like that).

They are fairly easy to get to. You do have to remove the finisher from the copier. Remove the front and rear covers. Open the right door. Pull the pins that retain the door. From there you'll see the arms. They can be changed with a little maneuvering.

2nd Choice) Clip overtight wire ties to the stapler rotation home position sensor.

3rd Choice) Shake down the stapler to its bottommost position (wherever it settles is fine). Adjust the flag that triggers the stapler home position sensor. If I remember correctly its the narrow **** in the flag.

Jan 28, 2009 | Sharp AR-M350U Copier

1 Answer

Copier problem - service code F1-70

F1-70 is communication trouble between the machine and the sorter finisher. Check the cables connecting the copier and the finisher and power off and on machine. Should clear the code. If problem persists, may need a new board.

I would also check the ground between the copier and finisher.

Don't forget to rate your answers, please!

May 17, 2008 | Sharp AR-C160 Color Copier

Not finding what you are looking for?
Canon imageRUNNER 5000 Copier Logo

228 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2098 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides