Question about Kenmore HE2 Plus Front Load Washer
Door stays locked but no error codes displayed. have unplugged several times and have manually released the door. every time the door locks but won't start. after pressing power button, add a garment light flashes while door stays locked
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Posted on Jan 02, 2017
It appears your timer/main controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 14, 2010
it is for a serial communication error. usually means you have a problem with one or more of the control boards in the washer. hopefully your under and extended wtty with sears. after you get your problem fixed get a surge protector for your washer. its operated by several boards that act like a computer and noone in their rite mind would use a computer with out a surge protector.
Posted on Feb 19, 2011
Testimonial: "I figured it was CCU &/or MCU- your answer confirms it. Not under warranty-guess I'll buy another washer def NOT Sears! Too many neg reviews. Thks!!"
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Feb 17, 2013 | Electrolux EIFLW55HMB Front-Load Washer...
You can manually release the latch by removing the lower panel (Torx fasteners, I think) and finding a wire lanyard that releases the latch. However, I had read that there was a diagnostic code that could be used to reset the latch solenoid via the control panel.
There is no service manual available on line, as far as I can tell.
Here is what worked...
1. Set the knob to off.
2. Hold down both the Spin Selector button and the Allergy Rinse button simultaneously.
3. While holding these two buttons down, rotate the knob one click to the left, to the "cold" position.
4. At that point, the display will show a diagnostic code and the unit will enter a self-test mode. In my case, the solenoid latch started clicking repeatedly. I pressed the Spin Selector button once or twice, which resulted in the display of new codes and then the release of the latch.
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