Hello. You didn't state the model number of the washer so my help is limited. The FA error code on some washers indicates the flood sensor has been tripped. (Check for a water leak asap) There is a sensor, usually located at the bottom, rear, that trips if water comes into contact with it.(shorts across the terminals) and causes an immediate shut-down of the washer. I'm assuming this is a front-loading unit. Depending on the model, you will have to either remove the service panel from the middle of the rear panel or, remove the entire metal rear cover of the washer--about 20 screws more or less, the top 3 and middle 2 will be machine thread and not sheet metal screws(have a much coarser thread).
Check for water residue trails( to help you locate the source of the leak. Don't rule out a leak coming from one or more of the inlet water valves located at the top, rear of the washer underneath the top cover. Shut off the water at the wall first, and then do what *I* do--start from the top and work my way down. If the valves *are* leaking, there usually will be rust and moisture around the magnet coils of the suspect valve(s). (i.e. LG washers are notorious for leaking inlet water valves and I keep several sets on the svc van). Also, carefully check out the electric drain pump for a cracked casing or loose hose clamps--I hate those spring clamps--replace them with automobile hose clamps if you can(the kind that you use a screwdriver to tighten). If the valves aren't leaking, CAREFULLY check any and all hoses coming from the dispenser holder on a front-loader and the lines leading to the different dispensers on a top loader. I hope I helped you!
Testimonial: "Thank you heaps for your help. We think it was rat droppings under the device that was holding up the button. All i could find was a serial number. My machine is a Whirlpool Sports 6 sense 10kg White and Maroon."
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