Question about Linksys Wireless-G WRT54G Router

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Router failure I had a power surge today and now my router does not work.  The only way I can connect to the internet is if I connect the modem directly to the computer.  Does this mean I need a new router or can it be fixed?

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Re: router failure

Just try to reset your router and enter again the router configuration..

Posted on Nov 16, 2007

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Re: router failure


As monterez has posted, pls try to do a full hard reset of the LinkSys WRT54G by pressing on the reset button at the back for a couple of seconds or till the led blinks. Pls remember the a hard reset will revert the LinkSys to factory defaults and you will loose all personal configurations. Thereafter, try the router again and see if you can log on to, if yes, then your set to go to reconfigure. If not, chances are the your unit would require replacement. Most of the time, the cost/time of repair would make the purchase of a new one more reasonable.

Hope this be of some help/idea. Pls post back how things turned out or should you need additional; information.

Good luck and kind regards.

Posted on Nov 16, 2007

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Cannot connect to internet today. Yesterday all was well.

If the modem works and a desktop pc works through the Ethernet port of the router, then try plugging the pc laptop into the same Ethernet port using the same cable as the desktop. Most laptops have an Ethernet port.

If this works, then the problem is the wireless access?

Check you still have the wireless set-up on the pc laptop, if not re-install it.

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I turned off the power to my 2wire box - now I can't get it to power up and have internet. What do I do??? More details: I had turned off the surge protector the 2wire box is connected to - when I turned...

Hi there!. unplug the power plug of your 2wire box from the surge protector for 1minute and after 1 min, plug in directly to the wall outlet, not to the surge protector. try to unplug and replug as well the connection on the back of your 2wirebox and check the cable connection from the isp cable to the modem,, the last option that your going to do is to reset the modem of your modem/router but make sure that you know the settings of your modem and wireless settings if u have.. or contact your isp provide for further details..there is a situation that there is a problem from your dsl company connection, most dsl use telephone lines..

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1 Answer

No internet through router

There is a section in the router that says Status. In order to get to the router webpage, choose your start button and then choose Run. From there you want to type in the letters:
and then press the OK button
When the DOS like box opens, type in
ipconfig /all

Notice the line that gives you the Default Gateway, should have something like:
at the end of it.
Whatever the number is, mark it down. Connect your laptop or pc to the router. Pull up the 'web' and then try to visit the Default Gateway ip address instead of a website:
if it asks you for a user name and password, choose the password field and type in
hit the keyboard enter key and see if you can get into the router web page. If you can, then check the status section and see if you have WAN or Internet connection to Comcast or Cox or whatever your internet provider is... it should NOT say

If it does, then you want to make certain that the cable from the MODEM to the Linksys router is going directly into the router's Internet or WAN port. If this is the case, consider using another cable. If that does not work, you may be better off buying a replacement router. I have always had luck with a Netgear wgr614. It does not give you the fastest, but faster speed routers often requires unrealistic upgrades, and it not necessary for daily use if this Linksys router has worked well enough for you in the past.
Additionally, know that these routers are sensitive to power surges and a SURGE PROTECTOR, not a power strip, may be the smartest investment you can have for both your pc and your modem / router.

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1 Answer

No connection after lightning and thunder

There's ALWAYS the chance of damage.

If you have reset both the router and the cable modem and it still doesn't work, bypass the router and try connecting the system directly to the Cable/DSL modem. If your computer works in that situation the router has been affected, double check your connections between modem & router AND between router and computer.

If you still cannot connect, call your internet provider and inquire re: system status in your area. If all is good ask them if they can 'see' your modem. They will check their equipment to see if your modem is connected and communicating with their system. If they don't find it the modem is suspect.

If they can see the modem but you are still unable to connect to the internet via the router/switch, then the router/switch is the culprit.

Of course this all assumes everthing is OK with your computer. Otherwise this becomes a much larger troubleshooting issue. But let's not go there yet.

BIG TIP: Invest in a lightweight UPS or a line conditioner, particularly one that will protect your inbound Internet connection (coax or phone line) as well as the Ethernet port protection you need. In the end it's a LOT cheaper than replacing lightning damaged hardware.

Surge Protectors are of limited value because a majority (80% or more) of all power related electronic issues, especially regarding solid state circuitry, is due to BROWNOUTS, not surges. Something the manufacturers of surge suppression strips & related hardware are reluctant to admit, but that's why they can reliably afford to insure their surge protectors for ridiculous sums.

Apply this same principle to home entertainment systems, tv's (especially LCD & Plasma), game consoles, and any other valuable home electronics.

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You may have been hit by lightning or power surge which knocked out one or 2 ports. If the WAN port is out you may still be able to use your router as a hub provided your modem can be configured as a router (many newer ones can) . Connect one of your working LAN ports to the modem and others to your computers.

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In that case reset the router and reconfigure it with the ISP settings,,there s a smallbutton on the back panel for hard reset but make sure if the router is old reseting might damage of luck

NB>if routers are old then power surge might damage it

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When you reset the router, did you first shut the router down, then unplug the modem (wait 30 seconds), reconnect the modem (wait for all lights to go to "normal mode"), reconnect router to power, check for activity light on modem, wait about 30 seconds after all is powered up? If not, try that sequence and let me know if it works.

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Do you have your DSL set up with just the modem connected to one computer? You mentioned that "there is no internet connection problem without router". If you don't have the internet connection working without the router anyway, then how do you expect it to work with the router?

First, you need to make sure that you can plug in one computer to the modem and get an internet connection. This needs to be done with the Verizon Setup CD if you haven't done it already and by connecting your computer to the modem with the USB or Ethernet cable (you can use only one.) I would recommend using the Ethernet cable since this is what you will be using with the router. Once you have the Internet set up with one computer this way, then you can move on to the router.

Disconnect the computer from the modem and actually pull the power plug from the modem. Modems often will not reassign IP addresses when you change what device you plug into them, and thus need to be power cycled. Plug the ethernet cable into the WAN port on the Linksys (and make sure the other end is still connected to the modem) and plug the power cables of both the modem and the router back in.

You should now be able to connect your computer to the router with another ethernet cable (to one of the numbers ports, NOT the WAN port. This is reserved for the modem) and run the setup again.

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