Question about Hamilton Beach BrewStation 47214 Coffee Maker

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Brewstation Leaks I have a BrewStation 47214 12 Cup..I LOVE it...latest problem however is when I come home after working all day there is coffee all over the counter. It is leaking from the spicket/valve where the coffee comes out when you press the bar for your coffee. How do I fix this?

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Mine did the same thing, except I have the model #47665 because the model you have I had to replace twice. It would start/stop numerous times during brewing. Anyway, if yours leaks coffee the same as mine it's because the tiny plastic part holding the small rubber gasket that controls leaking (inside the tank under the screen) is most likely broken. Apparently it's a common problem. I called HB at 1-800-851-8900 and talked to customer support. They are sending me a whole new tank (cannot just fix the gasket) for the whopping price of $5.00 to cover shipping. That's right, $5.00 for shipping gets you a whole new tank. I love Hamilton Beach. They truly do stand behind their products. Again Hamilton Beach product support, 1-800-851-8900 good luck to ya........Katherine

Posted on Jul 13, 2009

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I called the Hamilton Beach support line with the same issue and they told me I had to pay $18 to replace the warmer (includes shipping, but not tax). They would not simple replace the warmer unless I had the original receipt proving I purchased the product within the last year (who knows where that is). Coffemaker is only about 4mo. old.

Posted on Sep 09, 2009

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