SOURCE: Battery/Surge outlets not working...
Sounds like the UPS battery is bad, or the circuit break on it has gone. Is there a reset button on the UPS? Do you have the program that came with the UPS to check the battery status, those programs typically let you run a test on it also.
SOURCE: Nexxtech UPS Battery shows full charge but won't stay on
had same problem! i discovered that the unit was defective,sorry if this is the case. good luck!
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