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Shay Bullocks Posted on Sep 10, 2015
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I closed my Yahoo Acct. because Yahoo told me it had been compromised. Thought I opened a new Yahoo Acct., but when accessing it - it goes to the old one. ?? HELP.

Should I simply drop Yahoo all together and open another type of mail account? Shay Bullocks

1 Answer

Anthony Miller

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  • Expert 141 Answers
  • Posted on Sep 14, 2015
Anthony Miller
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Joined: Jul 10, 2009
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You don't have to close a compromised account. You can just update the password and that should uncompromise it for the most part. Just make sure you have encryption enabled if you are not accessing it from their https site..

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 24, 2008

SOURCE: Disabled yahoo mail account!

Dears
my account has been disable and i cant open my mail box.please fix it.
thanks in advance.

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Anonymous

  • 1511 Answers
  • Posted on Jul 16, 2009

SOURCE: I can't access my yahoo mail account!!!!

kindly describe your problem
are you getting a wrong user name or password error?
if yes then select I can't access my account just below your user name and password

hope this solves your problem

kinerf

Steven Brodsky

  • 27 Answers
  • Posted on Aug 01, 2009

SOURCE: i can't access or open any yahoo mail account on this computer

Your account may be locked for security reasons This happens because somebody tried to make a large amount of attempts to guess your password and enter your account. Many times, it's not actually someone trying to access the account, they just know that by sending a huge amount of requests, they can cause the user problems by having their account closed.
The servers understand that a human can make about 5 or 6 attempts a minute, this would be normal if you had forgotten your password or made a typo etc... and at this rate, it would take 18011 years to guess your password.
An automated program however, could make 1000s of requests a minute or even more! Its when the server experiences these numbers, for your own security, it locks your account.
Fix:
First, visit http://login.yahoo.com/config/login Don't Worry! The first attempt will fail, say incorrect password or something. It's the second attempt that matters. What you will see this time, is that you have a word verification. This is a secure system by which only humans could be making the request, bots cannot see the text, they see encrypted numbers.
For some, this is it, the account will log in again! For others, it's not so. You have to wait up to 48hrs for the account to come back.

Anonymous

  • 1 Answer
  • Posted on Dec 19, 2009

SOURCE: Cannot open e-mail

my email is:

[email protected]

when itry to open
come blank screan and not open my em at all
even other email canot open to
what shall i do

Anonymous

  • 33 Answers
  • Posted on Apr 12, 2011

SOURCE: my yahoo account has been compromised with sending

You should change your password immediately. It happened to me one time, I couldn't sign on to my yahoo messenger and the software advised me to change the password.
It was resolved by changing the password.

Testimonial: "changing my password was recommended in asking the question from my yahoo account. my concern is ,will this assure my contacts will not get spam mail."

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Related Questions:

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Icannot access my e-mail account with yahoo.

Select "I can't access my account" on the Yahoo Mail login page to reset your password. If you cannot reset your password, select "My account may have been compromised".
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I want my old e-mail acct back, how can I get it

I had to sign in new acct. for yahoo messenger & it changed my e mail acct. I want my old e mail acct. [email protected]
Dec 27, 2011 • Yahoo Mail
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My facebook acct has been compromised had to sign up again and naturally lost all my data

Is there no way for you to contact Facebook, and to tell them about the compromise,
and to get them to change the password, to regain access to your old account?

Try the "forgot password" mechanism on Facebook.
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My yahoo email and facebook accounts have been hacked. I changed the passwords twice last week, trying to get rid of the hacker, but now I can't even access my yahoo account. My ex mother in law is...

Had you ever assigned a special question to your account that only you will know the answer?
It is clear to me that you have probebly use the same password for both your Facebook account and your Email.

You can go here and declare your account compromised. It will ask you for your Yahoo ID and to copy the provided code into the block provided.

Sometimes Yahoo mail servers are comprimised by spam hackers for spam use so don't go accusing you ex's mother just yet.

It would be a good idea to open a new account and tell all the people who you had in your contacts that your Yahoo account has been compromised.
There was a recent scam where hackers were hijacking accounts and sending mails to all your contacts claiming to be you and telling them to deposit large sums of money into a certain account as you are stranded in Nigeria.

With this in mind:
1) Declare your account compromised here.
2) Delete your old account.
3) Create a new account.
4) Assign security questions that ONLY you would know the answers to. (This is a major way in preventing this from happening again)
5) Send emails to all of your contacts that you had in your old account telling them of the compromisation and to ignore ALL emails from your old account.

Your rating for this solution is highly appreciated.
Thanks.
Nov 01, 2010 • Yahoo Mail
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I cant open my yahoo mail account from any browser - firefox 3.6

log on to these sites ;answers.yahoo.com/question or my.opera.com/lounge or support.mozilla.com
Jul 20, 2010 • Yahoo Mail
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I made a second e-mail address on my computer and

I can not get into my Yahoo-e mail with my old password??????HELP
Feb 23, 2009 • Yahoo Mail
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I cant access my yahoo email acct.

its either malware or the dns problem in midwest. try opendns.org
and try malwarebytes.org
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