Question about SanDisk Sansa e250 MP3 Player

1 Answer

Disconnecting player while in MTP mode

While the player is in MTP mode my and connected to the computer, I cannot find the option to use "remove safely" on the computer.

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  • Anonymous Mar 03, 2008

    What do I select to safely remove my SanDisk Sansa from my computer?

  • Rebanne Mar 15, 2008

    how do I disconnect my mp3 player safely from the computer after I have synced my music on Windows Media Player?

  • Anonymous Apr 10, 2008

    I cannot find the option to use "remove safely" on the computer.

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  • 626 Answers

It is not designed to show up as a Removable Disk in MTP mode, therefore it wont show up in the Safely Disconnect Menu.

If you are using Windows Media Player to transfer, as soon as the SYNC is complete, it says "ok to disconnect". You can disconnect without any problems.

If you are using Rhapsody, or the Best Buy Digital Music Store, you can right click on the device in the Sources Menu and select Disconnect.




Best of Luck,

Posted on Nov 16, 2007

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I bought a new sandisk m250 on amazon and I got it today, when I put the usb jack in both the computer and the mp3 nothing happens.. help me please


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 14, 2010 | SanDisk Sansa m250 MP3 Player

Tip

Just to be clear,most players require no special drivers. MSC mode will work...


Most MP3 players require no special drivers. I will try to explain MSC mode and MTP mode and what they mean.
MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). MSC is probably the better choice of the 2 modes, and is easiest to work with. Most computers detect the player in this mode without a problem very well and right away.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.

Most good MP3 players will have both of these modes at the users options.

Although not all do, so it is a good idea to check yours for these settings if you are having connection problems

NOTE: any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them.

Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.

Turning on MSC or MTP modes

These settings will vary based on player model and you might have to refer to your users Manual. Chech there web site for a download in PDF form.
  • Turn the player on, if it is not already
  • Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", you should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to your computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".

Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall
W*ndows Media Player 10 or 11
Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

on Jan 01, 2010 | Motorcycles

Tip

Solve your MP3 Player Connection Problem.


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean.
MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.

Most good MP3 players will have both of these modes at the users options.

Although not all do, so it is a good idea to check yours for these settings if you are having connection problems

NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them.
You know you have some files on your player and can not find them now, you may have to change modes so they are available.
Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.

To use MSC or MTP modes go to your players settings.

These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form.
  • Turn the player on, if it is not already
  • Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", you should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to your computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".

Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall
W*ndows Media Player 10 or 11
Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

on Jan 01, 2010 | Audio Players & Recorders

1 Answer

Well i try to sync music to it and it stops on the first song and take forever to sync. the first song stays at 100% but does not go on to the next song at all


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa c150 MP3 Player

1 Answer

Computer doesnt show video,slide show, says it downloading but isnt on unit when restarted


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My MP3 stopped working. It doesn't need to be


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

I HAVE SYNCHED THE MUSIC BUT ONLY THE SONGS THAT WERE ALREADEY ON WILL PLAY


Just to be clear,most players require no special drivers. MSC mode will work out of the box with just about any MP3 player and any OS (W*ndows Linux). MTP mode will work as long as you have WMP 10 or 11 installed. Firstly, I will try to explain MSC mode and MTP mode and what they mean. MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a Thumb drive or flash drive, as a removable disk. It will assign the first available drive letter to your device, as well as one for the memory card (if it uses one and it is installed). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most computers detect the player in this mode without a problem very well and right away.
MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsoft's solution to connecting MP3 players and cameras to a w*ndow based Computer. MTP mode must be used in order to transfer ANY Digital Rights Management (DRM) protected content. MP3's downloaded form services like Rhapsody and Napster will only function in this MTP mode.
Most good MP3 players will have both of these modes at the users options.
Although not all do, so it is a good idea to check yours for these settings if you are having connection problems
NOTE: Any songs added to your player in MSC mode will not be available in MTP mode and vise-a-versa. In other words You can't see the files added in the other mode and you can not play them. You know you have some files on your player and can not find them now, you may have to change modes so they are available. Some players in the SanDisk line up use Instead, an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.
To use MSC or MTP modes go to your players settings.
These settings will vary based on player model and you might have to refer to your users Manual. Check their web site for a download in PDF form. Turn the player on, if it is not already Navigate to the main menu of your player; this is the same menu that gives us options such as Play, Record, Info, etc... Navigate to "Settings" on the main menu of the player. After navigating to "Settings", you should see an option that states "USB" or "USB MODE" From here we can select MSC or MTP modes (could vary based on player model) Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu Connect the player to your computer and verify it is connecting in the desired mode. It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device".
Now most players now days can and will use`MS W*ndows Media Player. You can also try to reinstall W*ndows Media Player 10 or 11 Next W*ndows has a update to fix if all else fails try this link. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Feb 13, 2010 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

A service section installation INF is invalid.


Just to be clear, no special drives are necessary. MSC mode will work out of the box with just about any OS. MTP mode will work as long as you have WMP 10 or 11 installedFirstly, lets explain MSC mode and MTP mode a bit.

MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a flash drive, as a removable disk. It will assign it the first available drive letter, as well as one for the memory card (if applicable). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most comptuers detect the player in this mode without a problem.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsofts solution to connecting digital players and cameras to a window based platform. MTP mode must be used in order to transfer ANY Digital Rights Managment (DRM) protected content. Services like Rhapsody and Napster will only function in this MTP mode.

SanDisk has provided both of these modes at the users options on MOST of the entire Sansa Line mp3 players. The c200, and The View, do not have these 2 options in every version of firmware. Instead those players use an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.




Switching between MSC and MTP modes


  • Turn the Sansa on, if it is not already
  • Navigate to the main menu of the player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", we should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to the computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device"
You can also try to reinstall Windows Media Player 10 or 11. Next W*ndows has a update to fix if all else fails try this. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

Jan 01, 2010 | SanDisk Sansa MP3 Player

1 Answer

How do you take music off your mp3 player


Hello,

The Sansa c140 can be operated in MSC and MTP mode for transferring and deleting music files.
See also setting USB mode for autodetect or MSC mode on page 16 of the manual: link to the Sansa c100 series manual.

  • For deleting files a connection to a computer has to be made in either MSC or MTP mode, see page 10 of the manual.

MSC mode means that a computer will see the player as a removable disk when connected.
It's like exploring the computer detecting the player as an external memory, showing up as a drive letter with about 1 GB of memory.
Before disconnecting the player, always safely remove hardware, the icon in the bottom taskbar on the right.

MTP mode means that a computer has software installed like Windows Media Player 10 and in this software, when started, the player is being recognized as Sansa c140.
Before disconnecting the player, wait for the message that it is allowed to disconnect the device.

How to use Windows Media Player 10 ? See the site of Microsoft:
http://www.microsoft.com/windows/windowsmedia/player/10/using.aspx

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa c140 MP3 Player

2 Answers

Player does not connect using MTP USB mode


when i plug the player to the computer USB port , the player either keeps disconnecting and connecting over and over again spontaneously, or it shows up on the player' s screen as connected but the computer does not detect it.how do i fix this problem

Dec 01, 2008 | SanDisk Sansa e200 MP3 Player

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