Question about KitchenAid 24 in. KUDP02CR Built-in Dishwasher

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Dishwasher not washing and leaving residue on dishes

Sometimes soap cup doesn't open

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We have the same problem with the soap dish. I found that we have to be careful how the dishes are in the bottom rack. Sometimes the dishes will block the cover on the soap dispenser and keep it from opening.

Posted on Aug 18, 2009

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Posted on Jan 02, 2017

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Soap dispenser does not open during washing



Dishwashers have a soap dispenser located on the inside of the door. When the timer cycle calls for the soap to be emptied into the dishwasher, it either sends electricity to a bi-metal switch that opens it, or it mechanically opens the soap dish. On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary.

The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly.

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