Question about HP Pavilion dv9000z Notebook

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I bought a new computer and wheni turn it on all

I bought a new computer and wheni turn it on all i get is a blue screen. how can i fix this problem?

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If this laptop is new from the manufacturer, or still in warranty, contact HP. You want a record of problems in case you need to return the system. A new system shouldn't have a blue screen. If "new" means new for you, but a used computer past the warranty (minimum 1 year), then I would suggest loading in Safe Mode (usually F8), if you can, and selecting a System Restore image from a date that the system was OK. Hope this helps.

Posted on Jul 12, 2009

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