Question about Dell Office Equipment & Supplies
I can't select "print color images in black and white" in printer preferences. The field is grey and unclickable. I just switched from an older Dell computer running XP to a new Toshiba laptop running Vista Home Premium. What's going on?
I think the problem might be with the printer you are using. All my printers that I am using with different pc's using vista (4 printers all from different companies) have a colour and a greyscale button I can select under the quality tab in printer preferences. I don't get a B & W button to select from at all. I checked the help file in vista and it mentions "print color images in black and white" briefly, and the only thing it says is "option only available on supported printers". I am guessing you didn't upgrade your printer when you went to vista and maybe the OS doesn't support all the functions on the old printer. I had to give my favourite printer away to a friend and buy a new one when I changed to vista originally as my old one wouldn't even connect after I upgraded. Got very annoyed over that one let me tell you. At least yours still works so you had a better experience than I got stuck with after upgrading. Can you check your printer makers website to see if they have updated Vista drivers for your model? If they don't they might have some other info on doing what you want to do. Otherwise see about upgrading the printer to something newer I guess.
Posted on Jul 12, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 12, 2012 | HP PhotoSmart 7760 InkJet Printer
Apr 04, 2011 | HP PSC 1315 All-In-One InkJet Printer
Dec 01, 2010 | Lexmark X2250 All-In-One InkJet Printer
Sep 30, 2010 | Office Equipment & Supplies
May 09, 2010 | OKI C6100n Laser Printer
Jun 24, 2009 | HP Color LaserJet 2600n Printer
Sep 03, 2008 | Canon CanoScan 5000F Flatbed Scanner
May 01, 2008 | HP LaserJet 5200tn Printer
Dec 21, 2007 | Lexmark JetPrinter X1185 All-In-One InkJet
92 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: