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Want to print in b&w

I can't select "print color images in black and white" in printer preferences. The field is grey and unclickable. I just switched from an older Dell computer running XP to a new Toshiba laptop running Vista Home Premium. What's going on?

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I think the problem might be with the printer you are using. All my printers that I am using with different pc's using vista (4 printers all from different companies) have a colour and a greyscale button I can select under the quality tab in printer preferences. I don't get a B & W button to select from at all. I checked the help file in vista and it mentions "print color images in black and white" briefly, and the only thing it says is "option only available on supported printers". I am guessing you didn't upgrade your printer when you went to vista and maybe the OS doesn't support all the functions on the old printer. I had to give my favourite printer away to a friend and buy a new one when I changed to vista originally as my old one wouldn't even connect after I upgraded. Got very annoyed over that one let me tell you. At least yours still works so you had a better experience than I got stuck with after upgrading. Can you check your printer makers website to see if they have updated Vista drivers for your model? If they don't they might have some other info on doing what you want to do. Otherwise see about upgrading the printer to something newer I guess.

Posted on Jul 12, 2009

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