Question about Microsoft Zune JS8-00001 Digital Media Player

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My pink 4 gb zune is plugged into the computer and shows a battery with a plug inside of it but wont charge or even turn on. i tried reseting it ,pussing buttons, leaving it to charge but nothing worked.

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  • 25 Answers

Try getting another plug for it or try to diagnost the usb port..

Posted on Jul 12, 2009

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1 Answer

So i got my 120GB Zune from my friend and within the 2nd day i got this problem. I was listening to it and noticed the battery was getting low so i plugged it into my xbox360 to let it charge. about 1-2...


Try to find out if this has a "reset key", push it for 5 sec. If nothing happens, try to remove the battery if you can then put it back again..turn on. If this would still wont work, try to find out the compatible charger for this gadget. Thanks

Aug 23, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

8 GB zune, unplugged it while it was charging and it wont turn on


Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

Jul 25, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune just stopped working


run the battery completey dead or you could possibly reset the device to factory default...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Mar 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

5 Answers

120 GB Zune wont turn on or charge like its complely dead.


Ok the solution is so simple your goign to kick your self. what you do is take you zune cable plug it into any thign other than your computer say a Nintendo Wii or PlayStation 2 or 3 leave it for a few minutes then unplug it and try to restart it if it dosent restart while its pluged in. if it dosent restart then plug it back in and let it set over night some times the battery is so dead that the computer cant pick it up but make sure your wii or Xbox or what ever is turned on .

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune wont charge at all even when its plugged in


OK this seems weird but if you have like a Nintendo Wii or a PlayStation 2 or 3 take you sync cable and plug your zune into the usb port on the system because sometimes the battery is just so dead that it dosent have enough power for the computer pick it up. mine done this a few days ago and i left it plugged into my Nintendo Wii over night and it started working again

Nov 11, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Zune won't turn on or charge


man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

Sep 02, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune 30 GB


It means your battery is dead. Plug it into your computer over niht and it will work in the morning.

Feb 25, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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