Question about HP Photosmart 2575 All-In-One InkJet Printer

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I have a 'paper jam error' displayed on my HP PhotoSmart 2575 printer screen which I cannot clear, even after removing the paper and pressing OK. In addition, I have reloaded software and this has been ineffective in clearing fault. Can someone please tell me the answer????

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A few things to check would be to open your printer and make sure there are no little ripped pieces of paper in the system which could be causing it to keep faulting. Also try unplugging it while its powered on and let it sit for 8-10 minutes and see if that doesn't reset it. Hope this helps let me know if more trouble shooting is necessary.

Posted on Jul 12, 2009

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Hi, I've got an HP Photosmart D7160. It continually says "Paper Jam". Actually the error screen says something like "please remove paper jam and then press OK", but there is no paper...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.get more help and information for hp printer support hope this helps you.

Thanks
Michel

Feb 21, 2011 | HP Photosmart D7160 InkJet Printer

2 Answers

2575 paper jam


You could try gently shaking it and see if anything falls out.

You should also try cleaning it, first maybe with some compressed air, you may have a dirty sensor or something

Another thing you should try is unplugging it and allowing it to reset.

Please let me know how the above work out and I can give you further options to try if none of them work.

Thank you for using Fixya and Have a Great Day!

Apr 18, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Mt HP Photosmart C6380 keeps wadding up the paper and gets jammed. It then says out of paper and when I clear it and press OK, it crinkles the paper to death. Please tell me how to fix this. There is...


Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Nov 09, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

HP 2575 printer - paper jam message


Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?

Dec 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Clearing paper jam


Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

3 Answers

2575 paper jam


This worked for me. If "Paper Jam" error message continues to appear after jam has been cleared, turn off power to printer. Navigate to Control Panel - Printers, right click on HP Photosmart 2570 series icon, click on Delete on drop down menu. This deletes printer from your system. Turn on power to printer. Printer will re-install (may need original installation disc, may not). "Paper Jam" error message should no longer appear.

Mar 27, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

HP 2575 Paper Jam


CLICK ON O.K. PRINTER WILL CLEAR ITSELF, BECAUSE THERE IS NOTHING IN JAM.

Mar 27, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Hp photosmart 2575v all in one error code on lcd screen . Error oxb804000c.  Prints ok. Error message stays up on lcd screen most of the time. Light flashing near the card reader port ?


did a search on hp website and found over 100 hits
go here to find out what your error means
http://h10061.www1.hp.com/ccsearch/search?pname=HP+Photosmart+2575+All-in-One&pid=441248&productBigSeriesOid=441263&spid=441240&opname=HP+Photosmart+2575+All-in-One&contextual_lname=&pname_desc=HP+Photosmart+2575+All-in-One+Printer%2FScanner%2FCopier&ptype=consumer&stype=pn&spname=HP+Photosmart+2575+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&qry=Error+codes&Submit.x=0&Submit.y=0&Submit=go

Dec 23, 2007 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Clicking Noise


Go to: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00587637&lc=en&cc=us&dlc=en&product=439488&rule=44236&lang=en and I think you'll find what you need to solve the problem. often this type of error is caused by trying to clear a paper jam by pulling it out the wrong way, one or two of the gears slip and everything gets out of sync. If you can't solve your problem with the HP troubleshooter, please ask again and I can try and talk you through the resetting process. Hope this helps:)

Feb 27, 2007 | HP Photosmart 3210 Printer

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