Question about Bose Lifestyle 28 System

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We have a bose lifestyle music system and I think a CD is stuck in the ''out'' position''. When we turn on the system it says ''no disc'' but we can hear the machine making a slight whining noise, and the CD carrier won't eject. How can we get this unstuck?

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Have to send in to bose. they do support there products very well.

Posted on Jul 12, 2009

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Posted on Jan 02, 2017

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Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

May 31, 2009 | Bose Lifestyle 48 System

1 Answer

Bose lifestyle 48 says format unsupported for audio cds


Hi Johnxxlt,
According to Bose, the message that you have is due to dust in the system ....
They have offered 3 ways :-
Try cleaning the CD or DVD, as follows: 

  • Use a soft, dry, lint-free cloth to remove stains or fingerprints from the disc surface 

  • Wipe in straight movements from the center of the disc to the outside

  • Do not use any chemical cleaning products. They can damage the disc.
If the above will not fix the problem, you need to call them to repair the system.
I know its frustrating, However, we cannot play more with Bose as it might void the warranty if any.
Thanks for using Fixya.
Do rate the solution as "Fixya" if 100% satisfied.

Apr 17, 2009 | Bose Lifestyle 48 System

2 Answers

Bose lifestyle 48 says format unsupported for audio cds


Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

Apr 08, 2009 | Bose Lifestyle 48 System

1 Answer

Bose Lifestyle sound system shows "Failed 801"


your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)

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Problem:
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Solution:
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again

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Bose Lifestyle CD not eject


There are some repair instructions available at www.AnyoneCanFixIt.com in the electronics section that will show you how to release the CD magazine and fix the problem where the unit will not play the CDs (you will hear a buzzing, buzzing, buzzing, and nothing will load or play).

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unplug the unit and as you plug it back in start pressing the eject button in one second intervals as it powers up. This should command it to eject before it tries to read the disc.

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