Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer

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Mixer motor shut down

The motor will work at any speed for a few moments and then slow down to a stop. I will turn it off and on again with no result. After a few days it will work again and stop. It is almost 5 years old and used several times a week.

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Re: mixer motor shut down

Mine did almost the exact same thing one day. I have the Artisian Model, It would do it on any of the lowest speeds. Dont know if this will help you or not but I just ran mine the next day on all the way high with the spash guard on for making whipped cream for about 6 minutes full throttle and for some reason it hasnt went slow and shut itself off since then. Mine is about 7 months old. I called Kitchen Aid but their customer service all of a sudden seems to not know english worth a poo...

Try running yours on full blast for 5 minutes with something simple in the bowl. If its a 250 watt or higher make whipped water out of 2 cups of water and a tablespoon of cornstarch. Run it till you get what looks like whipped cream. Oh yea. Use the Balloon whip. The lubrication in the motor is supposed to last for at least 5 years but I have seen on numerous post's that if you run them on all the way for at least 5 minutes the oil will even out in the motor. Running the mixers at low speed alot will cause the oil inside not to move as freely since the motor doesnt heat up the oil in the gears.

Good luck.

Posted on Apr 18, 2008

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Turn your mixer upside down on a towel on the counter and turn it to speed six for two minuets then turn rite side up and run for two minuets again then do the process again at least one more time, if the leaking grease stops dripping then you have successfully re-mixed the grease if it continues to drip then your grease is at end of life and needas to be repacked. If it stops you will be good for another few years. i would suggest that you do the remix before you use your mixer if the remix works, even though you use it to grind meat it may be that you are still not using it enough through the year. So before mixing re-mix. Hope that helps, if you are at end of life on your grease you will have to do a tear down to clean all old and re-pack with new and a new gasket, Cheap to do but rather messy a two roll of paper towels job. nice thing is because it is vegetable based it washes right up with mild soap and water from all surfaces and your hands and your clothes, but don't wait to wash the clothes as it will stain if you leave it too long.

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My KitchenAid mixer will not turn on. It was working fine, then it slowed down and made a noise as if it was being overworked, then it shut off. Now it is not turning on at all. The mixer has not been...

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anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
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again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
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For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
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Make sure the plug is securely plugged into the wall.
Next, remove and reattach any mixing arms etc that may be attached to the mixer. Having one not attached properly can result in a start, start.
If problem persistes make sure the speed is reset.

If problem continues, here is an excerpt from the user manual found here.

Problem: Your stand mixer has an
overload protection device and if
overloaded, it will shut down to protect
the motor.
Solution: In the unlikely even that this
• Turn off and unplug the unit.
• Reduce the load by removing some of
the ingredients, and allow the mixer to
stand for a few minutes.
Plug in and reset the speed. If the
stand mixer does not start when you
press the on button, allow the unit to
stand for additional time.

If you are still having trouble, the product comes with a 3 year limited warranty, so if you're bought it within the last 3 years it may be covered.

Good Luck!

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