Question about Avaya 2410 Corded Phone

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Release button gets stuck often

We purchased about 650 of these phones about 6 months ago and recently we have had a run of about 5 of them where the release button constantly sticks and will not pop back into position without repeated manual tapping of the button. Is this a known problem and is there something we can do to alleviate it ? The phones are still under warranty but we would like to head off a disaster and return them all if this is a known defect.
US Dept. of Labor
San Francisco CA

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  • Tom Haynes May 11, 2010

    What model number is on the phones?



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5 out of 650...less than 1%. pretty good in my book.

Posted on Jun 14, 2008


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