Question about Sony Network Walkman NW-E005 MP3 Player

3 Answers

Formatting problem i have had the mp3 player for a while and it has been fine, but the other day it froze up. so i pressed the reset button and when it started. it said no media libary found etc, wasnt a too bothered by this since i thought i could put the tracks back on it. but when i tried to do this it said that i had to delete all the tracks when i try to do this it comes up with a message could not delete all tracks error code 000066d7 and i even tried to format it from my computer but that doesnt even work.what can i do? or is it just broke? My computer works with SonicStage fine enough compared to other peoples description but I cannot load songs to my MP3 player, I own a NW-E005. It says I have an unstable connection but when I move it to a diff. USB port it says the same. Try to delete the songs and it gives me the error no matter how many times I try it.

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  • mgcoco Feb 26, 2008

    i have the same problem but with nw-e002 I have formated the device ( not with windo

  • percy parrot Feb 28, 2008

    i have the same proble with my NW-A808

  • Anonymous May 30, 2008

    I cant delete all tracks its got an error 000066d7 and it dos'nt let me please could you help

  • agrind Jun 03, 2008

    my mp3 player, 2GB says, "no data" but when I hook it up to my computer, the music is on the mp3 player. I don't know why it suddenly started displaying this message and not playing any music.

  • virsss Jun 10, 2008

    format error

  • santxxx Jun 28, 2008

    i have the same mp3 player but when i formatted and when i removed after feeding mp3 song it shows format error. non of the song is playing but when i connect again to pc all the songs are there. what is the solution. please tell me.

  • Anonymous Jul 06, 2008

    have the same problem

    Vista PC, device NW-S205F

  • Anonymous Nov 05, 2008

    i have the same problem , its really is doing my head in, can anyone HELP1

  • Anonymous Apr 07, 2009

    same problem with my NW-E002F. before i use sonic stage 2 on vista with no problem. after i installed sonicstage 4.3 then the problem start. wat the H***

  • bijay_gurung Apr 17, 2009

    I have a Sony walkman mp3. After formatting my player,when i trasfer songs from library pane to the walkman using SonicStage which i got with the player the songs are easily transfered to the player pane but when i eject the player and try to see the contents in it the message "Error Format" displays. I'm tried of formatting it many times. What might be the problem? I'm seeking for some kind of solution for the above mentioned problem. I humbly request to find out the solution.



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I have same problem too

Posted on Nov 21, 2008

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I have sme problem sonyicstage is just **** dey should have another software to pupload music on our devices

Posted on Oct 29, 2008


I don't know why but,I have this problem on my Vista laptop but everything works just fine on my XP PC. I think Sonic stage may have been affected by a Vista update as this only started not to work a week or two ago.

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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SOURCE: formatting problem

This one is not compatible with Vista - it might work sometimes, but not others - if Sony's website doesn't have an upgrade to make it Vista compatible (I don't believe they do, but you should check), I'm afraid this player has seen the end of it's days - because it sounds like you tried everything else that I would have suggested.

Posted on Jul 06, 2008

  • 9 Answers

SOURCE: code d'erreur 000066d7


Posted on Jul 09, 2009

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1 Answer

Dropped two days ago, seemed fine. all of a sudden started freaking out. screen looks like TV static, then freezes on start up screen.


I suggest you to backup all the songs in the Walkman Player to the Computer and Format the Player.

Connect the Player to the Computer to charge it until FULL message is displayed.

Reset the Walkman Player. To reset it by pressing the RESET button with a small pin or similar object. You can also Format the Player if the Format option is available by accessing the Home Menu.

To Format the Player; press and hold the BACK/HOME button, select Settings-->Common Settings-->Format-->YES.

WARNING: There is a risk of data loss. If the memory is formatted, all files including the Operation Guide (If applicable to your model) stored in the player will be deleted. Be sure to verify the files stored in memory prior to formatting and export necessary files to the hard disk of your computer or other device.

Once the Format completes, reset the Player by pressing the Reset button located at the bottom of the Player using a sharp pointed object. Now you can transfer the required songs and files to the Player using the supplied Software or by dragging and dropping the songs through Windows Explorer. This will resolve the issue.

Good Luck!

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My Transcend T.sonic 610 MP3 Player battery is fine it is 3V but still the system is not switching on. I conncted to my PC things were fine. I had to change the PC so removed the MP3 Player and connected...

To resolve this issue, format the player using the computer. Also scan the player for any viruses using antivirus program. Even after performing the format the issue is not resolved then you would need to press the Reset button to restore it to its default settings. The reset program will erase all of the settings on the T.sonic. The reset button is on the right side of player. Keep that button pressed for at least 5-10 seconds.
Hope this helps...

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My Zen mp3 player wont work.

If you can try to open the files on your computer by search files option, then opne them and save the lot to a secured folder. Then completely format the device, erasing all the date stored. reset teh device once again and now put back antivirus scanned files back from your PC saved folder. Please check all the files for any error befroe you reload. I hope this will help you out. Good day

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Try a reset, to reset the player : 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn it back on and see if she works.

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My Zen will not do anything,it's froze.

If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

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If your MP3 player still has warranty, take it back to the store or get it repair. Try to avg scan all the files on your MP3 player and your laptop as well. There might be a possible virus or a corrupted file that is causing your T.Sonic to froze.

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My zen mozaic totally froze, I can't even turn it off. The battery indicator show that it is half charged. I was just trying to rewind a bit, and the whole thing froze. What do I do now?

See if this works. If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

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Creative Zen V Plus Frozen on the product title screen

this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
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  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
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2 Answers

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It happened to me too. Reinstall the software (Creative media explorer e.t.c.)

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