Question about SanDisk Sansa e140 MP3 Player

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My Sandisk c150 is frozen and I've tried to turn it off and push the Hold button then turn it on again, but all that comes up is a symbol of a lock. Please HELP!

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  • fred290471 Mar 29, 2008

    i have a sandisk e140 and he was frozen on "key hold". What can i do? I can not open it... it close automatic after show message "hold key" and the button on side do nothing for this trouble.

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In this case on the Mp3 player itself u will see a Hold/Unphold slide switch just slide that switch to the opposite direction and that will fix the problem

Posted on Aug 03, 2008

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1 Answer

My Sandisk Sansa C150 Menu is Frozen. How do I unfreeze it? The same song keeps playing over and over. I can't turn the devivce off. Except if I take the battery out


Hi there,

You need to reset your player to default settings...
There is a reset method - check your user manual, or follow the below link -

http://www.retrevo.com/support/Sandisk-c150---2GB-MP3-Players-manual/id/393dj987/t/2/

Good Luck!!

Thanks

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re: frozen player, follow the steps outlined here

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You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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Connect it to the computer and reformat it.

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Try a hard reset press and hold vol + and center select button for 20 seconds. Best of Luck.

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Press and hold the volume up + key and the select button to perform a "hard reset" Best of Luck.

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DEFRAG IN MSC! Then check, then format.

Found here, worked for me:

search: format sansa c150
www.fixya.com/support/t137630-mtp_db_mismatch_format

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