Question about Dell Inspiron 1501 Notebook

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Windows won't run

Dell computer with Vista Basic won't start up. HDD Diagnostics ran and results were:
Drive 0:pass
Drive 1: diagnostics
not supported
Drive 2, 3, 4, 5: No device
Any suggestions on what I should try next?
Thanks.

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  • 85 Answers

Contact dell support or take it to your local computer repair shop. I hope this helps!

Posted on Jul 12, 2009

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In the boot device menu, drive 1: no ide device what does this mean?


test for secure dust free connections or replace the 40 pin ide lead from mother board to hard drive
include electrical extensions
operating system cant find ide hard drive
hope it helps

Nov 12, 2011 | Dell Dimension 3000 PC Desktop

Tip

How to troubleshoot a system that will not boot to the hard drive.


  1. Ensure that there is no diskette in the A: drive if system is equipped with a 1.44 Floppy Diskette Drive. If a disk in the drive, remove it and reboot.
  2. Boot to the BIOS, reset defaults, reboot
  3. If system still will not boot to the hard drive, power off, disconnect all peripheral items (Printer, scanner, external drives and USB drives) reboot.
  4. At this point, boot to Diagnostics partition, or CD (F12 menu on some systems, Some HP systems have Hard drive diags in BIOS, Fn+Power for Dell Portables, CTRL+ALT+D for some Dell Desktops) If the hard drive fails diagnostics, replace the hard drive. If the drive passes diagnostics, it is not a guarantee the drive is good, just no fault was detected.
  5. If the drive passes diags, then see if you can boot to a Windows CD/DVD. If you can't, either remove, turn off in BIOS or disconnect the hard drive, and see if you can boot to the Windows Media. If you can with the HDD disabled/removed/disconnected, again, replace the HDD.
  6. If you can boot to the Windows Media, then go to Recovery Console in XP and run CHKDSK /R (Vista or Windows 7, run the repair my computer option off the menu, this may take multiple passes to fix) If this fails to resolve, then boot back to recovery console and run BOOTCFG /REBUILD (This is already done in Vista/7 in the repair tool)
  7. If that fails, you will most likely be reinstalling Windows. If the Windows install crashes during a file copy, try RAM modules one at a time (Windows install is still the best RAM test we have) If the Windows install still crashes, replace the Hard Drive.

on Dec 27, 2009 | Computers & Internet

1 Answer

Dell Vostro 1500 Laptop: Without any obvious warning, my laptop will no longer boot into windows vista beyond the "microsoft corporation" screen with the green progress bar. it will get past the...


@rkbrown1_rb

If your Dell diagnostics shows no fault on the hardware (hdd, memory, chipset, videocard, etc.) but still same issue occurs, I recommend doing another test using a different utility. Try using Hiren's Boot CD that can be found here and try running the S&M Stress Test 1.9.1 and Video Memory Stress Test 1.7.116. If your computer hangs while doing the stress tests, the video card or CPU might be failing already.

Good Luck.

Sep 05, 2011 | Dell Vostro 1500 Notebook

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I have Dell inspiron 1525 window vista recovery reports 5 error are detected in hard drive and memory errors detected on my laptop 1. hard drive doesnt respond to system commands-critical error 2.boot...


your HDD may be corrupted, re-installing windows vista is one option. Your best bet is if you have/ can obtain a copy of windows vista run setup and try the repair wizard in the windows vista setup, the wizard automatically finds errors and missing files and replaces them therefore solving any errors in your HDD. you can also try to use the recovery wizard from your recovery disc. best of luck

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My dell inspiron 1721 is stuck on start up. The screen with ctrl + F to enter build utility. Ive tried to reinstall vista but on the install. I get stuck on the load drivers screen. I have the drivers on...


Hi, first of all have you tried to run the diagnostics just to ensure the hardware functionality of your computer? if not, here's how: As the computer boots, press when the Dell Splash Screen appears. When the Boot menu appears, highlight the Boot to Utility Partitionoption, or the Diagnostics option and then press to start the 32-bit Dell Diagnostics. Press the key to highlight Test System Press to continue to 32-bit Diagnostics. Note: Express Test is the only test that will not require user involvement.
If there's no error found, that means, that your hardware most esp the hard drive (HDD) that came with your system is perfectly working fine and this isolated your issue that it's the operating system problem. It's good to know that you attempted to rebuild the OS just make sure it's the recovery cd that came with the computer. try to boot from the OS cd once again and reload / reinstall Vista. Here's the link for your reference (see step 4): http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_339949&isLegacy=true#Issue4

Apr 23, 2011 | Dell Inspiron 1721 Notebook

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I recently moved and when i went to start up my computer it takes me to a blue screen say memory is being dumped. Prior to that though there is a screen saying that a "0 drive" can not be found. Any idea...


Your 0 Drive is the main hard disk drive in your computer. That is where Windows is installed. If the pc doesn't see it, it cannot start. If you've moved, the hard drive cable or power connection may have come loose. You can try opening the case and reseating all connections and see if that works. If not, it's possible your hard drive is damaged and not working.

Feb 19, 2010 | Dell Dimension 4600 PC Desktop

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Unable to boot into windows


what are the things that you added recently, hardware(additional hdd, memory, video card) or software (antivirus, office, etc games.) try running a hard drive diagnostics, usually computer manufacturer install a hdd diagnostics on their BIOS that you can run. hit me back on the results.

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1 Answer

Operating system is missing is the message shown on my dell


Boot to the F12 menu, see if you can boot to the HDD diagnostics. If not, boot to the Dell Resource CD, run the HDD diagnostics from there. If Diags fail, replace the HDD. If they pass, boot to the Vista DVD, then run a repair of the operating system

Apr 07, 2009 | Dell Vostro 1500 Notebook

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Dell inspiron unable to start,stuck on startup repair


I assume your OS is VISTA. If the HDD diagnostics passes, there's no other way to resolve this problem but by doing complete PC Restore. Make sure you backup all your files before you do this.

To do PC Restore on VISTA, keep on pressing F8 while on the Dell logo. Then press "Repair Your Computer". Click "Next" on the keyboard layout. Then logon with your usual Windows login name. It would default to "Administrator" but you can actually choose your own user account from the drop down menu then type your password. On the System Recovery Options, choose Dell Factory Image Restore.

If this solution is helpful, would appreciate if you rate it. Thanks.

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1 Answer

Computer will not boot.


Form the info you provided, you have a RAID (Redundant Array of Independent Disks) disk array. RAID 0 (striped disks) distributes data across several disks in a way that gives improved speed and full capacity, but all data on all disks will be lost if any one disk fails. Apparently Diagnostics has determined that “Drive 2” is defective. You will have to replace the defective hard drive and reload the Windows operating system.


Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
Thank You.

Nov 21, 2008 | Computers & Internet

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