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Cathy Campbell Posted on Aug 30, 2015
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Oven door locked after power outage - Kitchen Ranges

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Richard C Cohen

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  • Expert 318 Answers
  • Posted on Aug 31, 2015
Richard C Cohen
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Usually, on electronic oven controls, the user must clear the "PF" error or other such similar condition first. Next, look for a set of buttons with "lock" below them or a "key" symbol. You would then press and hold both buttons for 3-4 seconds until the lock light goes out, or a message will show "disable". I don't know what model range you have so I am giving options that I have seen in the field. On some ovens, just a single button is pressed and held--some models have a separate "cooktop lockout" and an "oven lockout". This prevents children from either activating or changing settings when un-supervised. However, the power outage may have *damaged the electronic oven control* by hitting it with a current surge when the power was restored. THIS IS COMMON and why I always encourage my customers to purchase a "whole house surge protector" for between 60 and 100.00. It is some of the best money you can spend to protect your house--current surges aren't covered by warranties or most protection agreements.

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Dacor Oven. DTOV127. My bottom oven is working fine. Top oven- After an electrical outage, the door is locked, can't open and is flashing the locked sign and rattling terribly. What do I do?

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you might want to shut the power down to the unit and then call Dacor directly to help you troubleshoot the issue. Their phone number is 1 (833) 353-5483. Thank you.
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The only time that the oven door should be locked is during the internal "Self Cleaning Cycle," due to the high temperatures used. Make sure that the display does not indicate that the oven is not in it's self-cleaning cycle, and try wiggling the door slightly to see if you can dislodge the sticking lock pin.

If this does not help, then I suggest that you Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230
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