Question about Culligan Sediment Water Filter

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I have a Culligan water softener and noticed recently that there is a running water sound coming from the drain tube. There is no leaking, and the sound is almost like a constant trickle. It stops if we bypass the softener. any ideas? Culligan charges a fortune for a service call not to mention any parts. There are no error codes on the display and the owner's manual is not very helpful for troubleshooting.

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There is a problem with the piston/seal pack assembly pack in the valve. The seals get worn or some debris gets stuck and causes softener to run to the drain. The seal pack assembly needs to be replaced. If you are handy, you can do this. It takes about 1/2 hour for a novice.
Parts are only available from Culligan.
RJ

Posted on Jul 03, 2011

  • RJ H2O
    RJ H2O Jul 06, 2011

    The seal pack / piston assembly and retrofit kit should be less than $100.
    RJ

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