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First try to charge it with a different charger, and test the factory charger on another device (you tablet may have the common micro USB connector). This will test if the charger or cable are bad. But if the tablet will not charge with a different charger and cable, and it is still covered under the factory warranty, return it for a refund or a replacement.
I have repaired many tablets with a bad charger port, and it seems to be either a poorly designed connector, or an open wire inside due to pushing in too ******* the cable into the port.
if you cannot replace the tablet, maybe you can find help from someone who can open the tablet and fix the charger port.
It sounds like there's a problem with the charger. The wire on the charger is rather delicate. So is the port on your tablet where the wire plugs in. There may be a break inside the wire. If you dropped your tablet while the wire was plugged in and it hit the floor on the charger plug, the charger plug could have damaged the charging port in the tablet or the wire itself could be damaged.
Find someone else who has the same tablet and ask to switch chargers to see if either of them still work on the other tablet. If your friend's charger starts charging your tablet without a problem, then the problem is a a broken wire in your charger. If neither charger will charge your tablet but both chargers charge your friends tablet without a problem, then the problem is with the charging port on your tablet.
Had the same issue just two months after buying mine last year. It must be a very common fault with these tablets. I think you may just be covered for one year, but go back to where you bought it and they can either send it away to be repaired or fix it instore. It is something to do with the charging connector inside the tablet being loose. Since it is not a big 'repair' to fix, they surely should do it free of charge.
My son-in-law, who knows these kinds of things, says that it can be repaired easily be anyone who can open the tablet corrrectly.
Good luck!
You can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it.
Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it.
This should reset the calibrations to default. http://www.kocaso.com/troubleshooting.html
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide
The micro usb charging port on the nexus 7 is notorious for becoming useless b/c cords fit loosely in the port right out of the box. Micro usb cords get wiggled and jiggled because of the size of the opening and then the port will no longer charge b/c solder breaks from the board, or the tongue inside the port partially breaks apart.
You can buy the replacement micro usb / headphone jack assembly for about $50 and do the repair yourself (hopefully) ...or you can send it to us and we\'ll replace just the jack and ship it back to you all for $54.95
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