Question about SanDisk Sansa m240 MP3 Player

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Cant get my sansa 1gb express to power on

I plugged it into my usb port to download more music and it came on as usual, then I accidentally, barely touched it and it shut down and now will not start back up and my laptop doesnt recognize the "USB device" regardless of what I do. This has happened before, and I cant remember what I had to do to restart it. I have lost my manual.

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You can download user manual from http://www.sandisk.com . Ehtesham.

Posted on Jul 12, 2009

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1 Answer

My Sansa Express MP3 player does not show up on my computer as "Sansa Express" but is shown as Removable Disk (K:). Is this right


Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

Feb 11, 2010 | SanDisk Sansa MP3 Player

1 Answer

Sandisk Express will not turn on.


Ensure that the player has been charged.

Try to power reset the device by simultaneously pressing and holding the center and volume up button, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

Jan 14, 2010 | SanDisk Sansa MP3 Player

2 Answers

Sansa view is no longer recognized when plugged into USB port


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Sep 07, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

How do i change the battery




  1. Remove the cap over the USB plug and insert the unit into the USB port of a desktop or laptop computer. The computer will recognize the Sansa Express as a new hard disk drive.


  2. Locate the battery icon on the upper right of the screen. The battery icon will fill in with color as the unit charges. When the icon is filled in, the charge is complete. The unit will fully charge in about 3 hours as long as the desktop computer or laptop is powered on.

  3. Plug the unit into the USB port of a car or AC adapter and then plug the adapter into an AC outlet or an auto cigarette lighter socket, as the case may be. The Sansa Express will charge in about 3 hours.

Jul 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk sansa mp3 - port power limit


Try unplugging a few of your other USB devices,

Apr 21, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

The file wont popup that allows me 2 download music


Make sure the hold/lock switch was not accidentally engaged.
If not, make sure the USB Mode in the Settings menu is set to either MTP or Auto. There is a button on the player that, if held too long, can accidentally switch the USB Mode.
visha - get a firmware upgrade - the Sansa clip is not naturally Vista-compatible - it needs help via a firmware upgrade
If none of the above lead the computer to recognize the device:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Feb 14, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

How to download music to my sansa mp3 1gb.


I use Windows Media Player v. 11 (free software) with Windows XP transferred via the USB cable. This program will use the "sync" settings to add the music on your computer to the player. But, if the music is not in the MP3 or other compatible format for the player, then the WMP program will have to convert it first, which can take quite a few minutes if you have a lot of music.

Dec 21, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Brand new unit ...battery (or unit) died.


it sounds like the battery.but if new batterys dont work.then its the unit and you need to take it back.

May 13, 2008 | SanDisk Sansa MP3 Player

4 Answers

Can't download music onto my Sansa e250


If you have more than one USB port try another port. If not try downloading Yahoo! Music Jukebox.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Frozen screen


Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.

 

Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.

 

 

Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

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