Question about RIM BlackBerry Curve 8310 Smartphone

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Screen saying uncaught exception:DSSMA invalid state(5); 23

Cannot open the messaging and emailing icon.
How can i get round this?

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Perform a hard reset of the BlackBerry smartphone.

1. Remove the Battery and Sim Card from your Handset and Re insert it.

If it's still the same problem.

Perform these steps : -

Take a Back Up of your Blackberry Smartphone

  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
  9. Back up will be in .ipd file format.
Then in your Handset perform these steps :-

1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Goto General settings
4.Press Menu key, you will get an option Wipe Handheld select it.
5.Type the password if you get a prompt, default Password "Blackberry"
6.you will get a confirmation message,Data will be Erased.
7.Click Continue.
8.It will start Wiping your Handheld.
9. Once Data is Erased,Handset will Automatically Restart.

To Restore the Data to your B Handheld


  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Restore Tab.
  4. Navigate to the backup file you want to restore to your BlackBerry smartphone.
  5. Double-click the backup (.ipd) file.



Posted on Aug 10, 2009

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1 Answer

I get the message Uncaught exception: DSSMA: invalid state (5):10060 everytime I try to get my messages


Hi, When the BlackBerry smartphone user attempts to access or open the messages folder from the Home screen, the Uncaught Exception: DSSMA Invalid state error message is displayed. To resolve this error, you need to perform a hard reset of the BlackBerry smartphone. If you face the same error even after performing a hard reset of the BlackBerry smartphone, you need to complete the following steps: 1. Back up the BlackBerry smartphone using BlackBerry Desktop Manager. Erase all data and applications from the BlackBerry smartphone. Restore the backup of the BlackBerry smartphone using BlackBerry Desktop Manager. Hope I helped you. Thank you for using ' Fixya ' and have a nice day!!

Nov 18, 2009 | RIM BlackBerry 8800

1 Answer

Uncaught exception dssma invalid state (5) 6


Perform a hard reset of the BlackBerry smartphone.
1. Remove the Battery and Sim Card from your Handset and Re insert it.
If it's still the same problem.
Perform these steps : -
Take a Back Up of your Blackberry Smartphone.
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Backup and Restore icon.
In the Backup and Restore screen, click Backup.
Choose a location where you wish to save your backup file.
Give the backup file a new name or leave the default name in the File Name field.
Click Save.
The BlackBerry device has now been fully backed up.
Back up will be in .ipd file format.
Then in your Handset perform these steps :-
1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Go to General settings
5.Press Menu key, you will get an option Wipe Handheld select it.
6.Type the password if you get a prompt, default Password "Blackberry"
7.you will get a confirmation message,Data will be Erased.
8.Click Continue.
9.It will start Wiping your Handheld.
10. Once Data is Erased,Handset will Automatically Restart.
To Restore the Data to your B Handheld
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Restore Tab.
Navigate to the backup file you want to restore to your BlackBerry smartphone.
Double-click the backup (.ipd) file.

Oct 14, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Uncaught exception dssma invalid state (5):3


Perform a hard reset of the BlackBerry smartphone.


1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.

If the Problem continues

Perform these Steps:-

Use the following steps to back up a BlackBerry device:
  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
To delete all data from the BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, click Options.
  2. click Security Options Then Select General Settings.
  3. Click Menu button then Select Wipe Handheld.
  4. you will get message click Continue.
  5. they Type Blackberry, Press Enter.

To Restore the Data to your Blackberry Handheld 1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager. 2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen. 3. Double-click on the Restore Tab. 4. Navigate to the backup file you want to restore to your BlackBerry smartphone. 5. Double-click the backup (.ipd) file. 6. Restore Process will start.

Aug 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Uncaught exception DSSMA : Invalid state (5):5


Sounds like a mess :)

At that point I would have to say re-install the firmware.

Seems like you somehow got a type of virus on your phone that has destroyed some critical files.

If i can find the German link to the American firmware again, I'll post it so at least it's like a firmware upgrade which would overwrite the core files. it also adds video capture which isn't the best quality, but it is nice.

I don't think there's a good enough virus software out there yet for the BB, but if you have one on your PC you might want to try hooking it to the USB and running a virus scan on the phone through Windows.

Jul 23, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Text messaging


turn the phone off and take the battery out then turn it back on and for some reason it re sets itself and works

Mar 06, 2008 | RIM BlackBerry Pearl 8100

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