Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

The printer keeps on jamming the paper, but it still prints. do it need to be cleaned out if so how do you do that.

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  • joyce8913 Jul 12, 2009

    maybe you did't understand me, but it does it one after the other, it con't to jam. I can't print anything on flat sheet of paper.

  • joyce8913 Jul 12, 2009

    the paper brings it in, then then it jams, right then and there

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  • 44 Answers

If the paper stuck, you must open the printer and try to get the paper out, happens often with our fax. Good Luck

Posted on Jul 12, 2009

  • 1 more comment 
  • David Jul 12, 2009

    Did it solved your problem? //David

  • David Jul 12, 2009

    Tell me more about the problem, what happens when you're trying to print?? //David

  • David Jul 12, 2009

    I would guess that it has sonething to do with feeding mode, ink cartridges or actuators. Are you using the correct ink cartridges? Does some paper works better than others? //David

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My printer keeps jamming paper and wont print. The light that says check paper is flashing. It jams every time.


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Paper keeps jamming in printer.How do I fix this?


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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The printer keeps jamming when i try to print. The light keeps flashing and it says jammed paper but there is none.


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your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.

Also, check the back door. Make sure the back exit tray is closed all the way.

You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.

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