Question about Motorola Mobility Moto Q

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When calling voicemail, keypad won't acknowledge my password.

When I call to get my voicemail, I type the password in and the phone doesn't send the tones. I have tried typing # after the numbers, I have tried restarting the phone, I have even tried hitting the green (send) button after entering the numbers. It seems as if the keypad won't register the numbers. Also doesn't work when you get an automated answering machine and you have to choose a number to go to a topic. Help?

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  • trishpa Jul 12, 2009

    Nevermind, I finally found the setting. It was under settings>phone information>DTMF. I set it for short and it worked.

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When I check voice mails asking for password . I have forgotten password how do i reset please


Depending on if you use the Instant voicemail app or call into the direct line their are different reset procedures. Additionally it will depend on the specific carrier you use. I will include some common carriers so you can use which one is applicable.
Verizon
Press *611 then press SEND (airtime is free). Alternatively, call (800) 922-0204 (toll free) from any phone to reach the automated customer service menu. Listen to the instructions then when prompted, press 4. Listen to the instructions then when prompted say "Reset voicemail password".
AT&T
Call the AT&T automated system from your mobile device. Press "1" to confirm your wireless phone number. Press "3" to select Reset Your Voicemail Password. You will receive a temporary password via free text message.
Sprint
To reset your voicemail passcode:

Sign in to My Sprint with your username and password.

Click the My preferences tab.

Under Things I can manage online, click Change voicemail passcode. The Reset Voicemail Passcode window will open.

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Tip

Apple iPhone Voicemail Button Setup/Configuration


Apple iPhone Voicemail Setup/Configuration

Apple iPhone Voicemail occaionally doesn't set itself up properly and has to be configured manually.

  1. Press the phone button on your iPhone. (Green one, bottom left)
  2. Press the keypad tab.
  3. Type the following: *5005*86*yourvoicemailnumber#
  4. Press the call button and wait a few seconds.
  5. Press the voicemail button, and it will now call your voicemail.
UK Voicemail Numbers

O2 - +447802090100
Vodafone - +447785016005
Orange - +447973100973
Three - +447782333123
T-Mobile -+4406477897123456 (77897123456 - being your mobile number without the first 0)



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I forgot my password to my cellphone could you please hel me to change and the #pwd# how do you use that becaus i couldnt type the letters pwd plzzzz help


dial #793# and press send.

Then wait a few seconds and the call will reset your voicemail password. The voicemail password will then be the last 4 digits of your phone number. Be sure to change it once you've logged back into your voicemail.

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Or

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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