Question about Kenmore 98702 Stacked Washer/Dryer

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Kenmore stackable washer just started squeaking loudly when agitating/spinning..faster it turns, faster it squeaks

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It appears your clutch assembly has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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Hi

Thanks for using FixYa. Please check if there are any sucked small clothes, safety pin, lint or debris in the water pump. If the pump is fine then the squeaking sound may be due to gear dogs in the agitator or bad gear case. The washer will spin and agitate at the same time. If the washer is still under warranty then do not try to open, repair or replace any part to void the warranty.

Please do rate the solution and revert for further assistance.


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Note that it is best if you use a lithium-based lubricant rather than silicone based lubricant.

For more on do-it-yourself appliance repair help visit http://www.appliance-repair-it.com/index.html

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