Question about HP LaserJet 2300d Printer

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Cartridge I have just installed a new cartridge and I have dark blk lines acroos the entire document, can you help.

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  • lssikoral Nov 15, 2007

    Thank you, it is the cartridge.

  • Anonymous Nov 19, 2007

    my printer laserjet 2300d some prombel. the prombel when ture on it install cartridge

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  • 33 Answers

Sounds like it is a bad toner cartridge. If you still have your old toner cart., try that to see if you still get black lines, let me know what happens.

Posted on Nov 15, 2007

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Have a Konica Minolta 2430 DL and it ask me to install blk toner after install toner it has error line 2408. can you help me?


2408 means that the toner cartridge you are trying to rotate to is already in the top position or you need to install another toner cartridge before you can rotate to the color you want to replace.

To fix the toner not installed message clean the three contacts on green chip on the right side of the toner cartridge. You may see black lines on them. Use an eraser or rubbing alcohol.

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The Fine cartridge may not be install properly,or the cartridge may not be the compatible with this machine.Install and appropriate the fine cartridge.

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1 Answer

Printer smears l h side of envelope Not in printed area


The problem you are experiencing is caused by the way the text is formatted in most word processing documents. By default envelopes are printed not in black, but a dark gray. This confuses the printer and causes it to use the color cartridge to process gray instead of using the black cartridge. You can fix this problem with one of 2 ways.
Please select the "Black" only option following the steps given below:
1. Click on "Start," "Control Panel" and click on "Printers and Faxes."
2. Right click on the "Lexmark printer icon" and select "Properties."
3. Select "Printing Preferences," click on the "Quality/Copies" tab and choose "Print Color images in Black and White."
4. Select "OK."
You can also change the color of your text to a true black in your word processor. This will require you to resort to the word processor's documentation and help files.
Both of these settings will cause your printer to use the black cartridge instead of the color. If either one of these solutions solves your problem, it means your color cartridge needs to be cleaned or replaced. If you feel that the color cartridge should not be out of ink please try the following:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

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2 Answers

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When I print darker color images I get what I call Zebra stripes across the picture on a slant about 1/2 inch apart. Changed the toner and the drums are at 45% capacity. Any suggestions. Thank you.

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Error 2408


2408 means that the toner cartridge you are trying to rotate to is already in the top position or you need to install another toner cartridge before you can rotate to the color you want to replace.

To fix the toner not installed message clean the three contacts on green chip on the right side of the toner cartridge. You may see black lines on them. Use an eraser or rubbing alcohol.

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1 Answer

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Dirty Primary Charge roller. Change the Toner Cartridge.
Bad Toner Cartridge. Replace the Toner Cartridge.

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My compaq ij300 was doing the same thing. I removed the cartridge, took a kleenex and wiped the back of the cartridge until it was completely dry and shiny looking...until no more ink would come off on the kleenex. Replaced the cartridge and aligned it using the printing software. I didn't use the test page, just typed a one-line document and hit Print. That took care of the problem.

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